VPN app not working? crashes or has problems?

VPN Status

Published by Secure VPN on 2023-07-10

Secure VPN is the best VPN app for your iPhone. Safe, fast and reliable for all
your internet needs, including browsing, downloading and streaming.

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Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN iPhone Issues and Solutions

VPN iOS app crashes, not working, errors
VPN iOS app network issues
VPN on iOS has black/white screen

VPN Android App Issues and Solutions

VPN has errors/crashing/not working
VPN server network connectivity issues
VPN has black screen

VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN app crashes or not working on Iphone (iOS):

Close and restart the VPN app on iPhone
Update VPN app to the Latest Version for iOS
Uninstall and reinstall VPN iPhone app
Update your iPhone to the latest iOS version

Fix VPN on iPhone unable to connect to server/internet connection issues::

To resolve VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN black/white screen (blank screen) on iPhone:

Follow the VPN iOS app troubleshooting guide Here →

VPN Android App Issues and Solutions

Fix VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN app issues:

Force Stop the VPN App
1. On android, goto "Settings" » click VPN app. » click "Force Stop".

Update VPN to the latest version on PlayStore

Clear VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN.

Fix VPN unable to contact server/ VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN on android.

Solve VPN black/white screens issue on Android:

Follow the VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Secure VPN, developers of VPN.

18.18% Contact Match

Developer: app-develop

E-Mail: [email protected]

Website: Visit VPN Website

About this app

When you are under public Wi-Fi or unprotected Wi-Fi, such as schools, coffee shops, libraries, airports, a reliable this app can protect your sensitive information like passwords, usernames, and bank details. We offer 2000+ servers around 20+ global locations, and these services have taken on a much wider use, it's easy to get access to a whole world of shows and films, or your favourite app anytime and anywhere. Safe, fast and reliable for all your internet needs, including browsing, downloading and streaming. Just join us now! Your true IP address is hidden behind the IP address of the this app server, which makes it harder for others to track you. With just one tap, you connect to the fastest servers immediately with a friendly interface, surf privately with no limitation. Moreover, the excellent speed and stable connection are beyond your imagination, superfast and unlimited! Secure this app is the best this app app for your iPhone. For more services, you can choose Secure this app Premium - Big sale now!