Chatium Status

Last Updated on 2022-11-02 by Chatium

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Connection

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Common Chatium Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Chatium network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Chatium App
1. On android, goto Settings » Chatium » click [Force Stop]

Clear Chatium App Cache and Data:
1. On android, goto Settings » Apps » Chatium » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Chatium.

On android, goto Settings » Apps or Manage Apps tab.
Click Chatium » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Chatium » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chatium

E-Mail: support@chatium.io

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Developer: Chatium

Apr 11, 2025, 04:54 AM
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