Contact 京东小家

Contact 京东小家 Support


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About: 京东小家App,是京东打造的一站式生活管家应用,致力于帮你实现高品质的智慧生活方式。通过一个App即可实现跨品牌产品间的互联互通,帮您打造个性化的全屋智能方案,一键实现智能家居设备的场景化控制,同时您家庭里所有设备的全生命周期服务均可在这里一站式完成。 无忧生活,智在小家。.


 
  2025-05-08

京东小家 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JD



Verified email ✔✔

E-Mail: service@jd.com

Website: 🌍 Visit 京东 Website

Privacy Policy: https://ihelp.jd.com/n/help/tip/getTipsFacade.json?tipId=74

Developer: 京东








2 Most reported problems 😔💔

4.6 out of 5

更新

2025-02-27

by Refrain334

小组件没了 ,什么lj

用户体验极差!

2025-02-28

by Ananlvjiao

这么大的公司做个智能电子秤不想着怎么优化用户体验,天天想着怎么多买增值服务。基础功能做的狗屁不是,体重无法正常保存。明明赤脚上秤,却总是显示无法保存。一个电子秤竟然只能绑定一个人身高体重,请问你,家庭健康秤,一家只能一个人吗!狗屁不是


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  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 京东小家 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 京东小家.


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