Contact Roon ARC Support
Company Name: Roon Labs
About: *** Requires a valid Roon subscription ***
Once connected to your Roon Core,
Roon ARC gives you access to your Roon library anywhere you go, right from your
phonr. You can browse your library, play local files and streaming content from
TIDAL and Qobuz, download local media to your phone, and update your collection
by adding albums, building playlists, setting favorites, tags, and more.
Roon ARC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Roon Labs
Verified email ✔✔
E-Mail: contact@roonlabs.com
Website: 🌍 Visit Roon ARC Website
Privacy Policy: https://roonlabs.com/privacypolicy.html
Developer: Roon Labs
3 Most reported problems 😔💔
Exactly what I want…if it worked reliably
by Ceberle
I have music I own that I’d like to take with me on my phone occasionally. Theoretically, ARC should do that, but it’s too flaky to be useable. Whenever I go to use it, usually it’s not ready to go. I have to spend 10-15 minutes getting it in working order. Usually, it gets stuck and the only recourse is to reinstall, which means I have to spend the next several days downloading because it cannot download things in large batches without getting stuck, which sometimes also requires re-installing. At least, that’s what happened last time I had to re-install. I’ve queued up my library for download, maybe it’ll work this time.
You need to be an IT Cybersecurity consultant to set this up
by Wrxified
It’s not made for most music enthusiasts. Be prepared to spend hours working with your carrier and diggin through useless threads on Reddit to find out how to configure it. I gave up after 2 hours. My setup is going to be common. It’s an AT&T Arris gateway which doesn’t support port forwarding. Attached to it is an Apple time capsule. I’ve tried enabling NAT with no success. It just keeps saying their is some conflict and gives the explanation in the most technical way that only a person with Cisco certifications would understand.
Won’t sync
by Mroet
So far ARC is proving to be useless for many of us. It will connect with my Nucleus, then give a “There was a problem syncing” error message. Many people are reporting this but unfortunately Roon support is being oddly silent about the issue. I know that new software can have unforeseen issues, but complete failure between an iPhone and a Nucleus doesn’t seem like it should be one of them. Very disapppinting.
Have a Problem with Roon ARC? Report Issue
Why should I report an Issue with Roon ARC?
- Pulling issues faced by users like you is a good way to draw attention of Roon ARC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Roon ARC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Roon ARC.
