Contact Neil Young Archives Support
Company Name: Shakey Pictures, Inc
About: Neil Young Archives is the first of its kind musicians’
archive where you can
chronologically explore and enjoy Neil Young
albums, tracks, movies, video, art
and most everything about his creations.
This is the companion app to the
website that brings Neil’s Hi-Res music
and videos to mobile devices.
Neil Young Archives Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Neil Young Archives. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Neil Young Archives. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shakey Pictures, Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Neil Young Archives Website
Privacy Policy: https://neilyoungarchives.com/privacy.html
Developer: Shakey Pictures, Inc
Privacy & Terms:
https://neilyoungarchives.com/terms.html
https://neilyoungarchives.com/privacy.html
Read 6 Customer Service Reviews 😭😔💔
Not an issue, but a heads-up: On the newly posted CSG Reversed mono version of the Neil Young lp, there is a weird drop-out near the end of String Quartet From Whiskey Boot Hill. It then goes into Here we Are In The Years in stereo.
I have same problem. Paid my subscription through Apple and it shows me as paid subscriber. After two days of joyful listening to Neil the app booted me out. Tried signing in and got a free account with no rights. Sent message to archives so far no response. Bummer.
Same as before. Have a paid subscription but can only access the free one..
Customer Service
by Drbjaws
HELP- I want my Neil Young! I have a paid account. It was switched to a free account by the app access even though it was paid for. I have contacted them over 5 times in a month and one response saying they can’t find the account. I sent copies of all receipts and no reply. Apple canceled it when I reported it to them and was instructed to buy it again if I wanted it. I did that. I am charged through Apple now and the app stated there is a problem with your account it is active. I look in my account and it says free account. I have no access. I love the music, music quality and all of its features but the app won’t allow me. I have no access to the features but have paid for it a few times. There is no contact besides email.
App doesn’t even have a proper icon
by XweAponX
The app itself works well, but when I signed up for this we were supposed to have access, without downloading rights, to his library. But now, you can only play one “free album” and you have to pay a membership fee for the rest. When I first joined, we were given access to all of the music, but now we don’t have access to it.
Not only that but the account refused to except my password and now I am locked out of the account that I was given. And there is nobody to talk to you to unlock my account so I can reset my password.
Doesn’t work, unhelpful support
by Buckwinn
I’ve had a bunch or correspondence with tech support because I’m being repeatedly kicked out to the login screen on both iPhone and iPad, and both the app, and now the website, will hang on the red spinning insert (the page does work on my PC).
Their response times are pretty slow, and now they tell me they lost all our correspondence and I basically have to start off from scratch.
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