Contact Vanzant Auctions Support

by Lady Of Plantd

The one girl in the pick up area is very rude. I think her name starts with a J.
Also in all the communication received says things like “we are human, we may make mistakes etc”. But holy smokes if a customer makes a mistake, look out! You are only allowed to return one item every 12 months. So much for human error. And then the rudeness starts. I was in there picking up something I had bid on and a very nice lady was there and told J she didn’t want one of the items she bid on. J was sooo rude to her, I stepped in and said something, then J went off on me. I cancelled my acct and so did the nice lady. No one should be spoken to like that. Why Amie and J still have jobs, I don’t know.
Why is it ok for them to make errors but not the customers? I realize they work with a lot of products and customers but that is no reason to be so rude to people. Maybe they should change their names to Karen and call it Karen’s auctions.

by Hotvawt

First, it would be nice if you put your correct address on your app. After driving all the way out to 59 Damonte Ranch Road only to find out that is not your location I had to turn around and drive all the way back to Web circle which is the complete other end of the valley.
Second, I get there and had forgot my credit card. I asked the girl to charge my card on file. She said we don’t keep the cards on file, so tell me how it is you charge my card one dollar every time I sign up for an auction?.

by Pepperdink

I have bought hundreds is not over a thousand dollars in items from Vanzant. My most recent purchase of over $250 consisted of two dog beds. When I picked them up they were in boxes. Once I got home and opened the boxes beds were shredded and unusable. I emailed the owner with pics of the beds and asked for a refund or credit for future purchases. I received no response. I will never support this local business again.