Company Name: Mercedes-Benz USA, LLC
About: For owners with a model year 2019 or newer vehicle account, the Mercedes me
connect Finance app serves as a perfect complement to the Mercedes me connect
app. It allows you to manage your Mercedes-Benz Financial Services account on
the go and comes loaded with features designed for speed and simplicity — so
you can spend your time doing the things you really enjoy, like driving your
Mercedes-Benz.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: [email protected]
Website: 🌍 Visit Mercedes me Finance Website
Privacy Policy: https://mbfs.com/creditapp/termsAndConditions?page=PrivacyStatement
Developer: Mercedes-Benz USA, LLC
by SabrinaLima1
Honestly I don’t know what is going on with this app, I’ve had my car for 2.5 years already and never an issue logging into the app. Recently I try to log on as I am wanting to change my bank info for payments and it takes about 5 min to get to the main screen but then it repeatedly says retry - login failed 50 times. Very frustrating.
by Deplummer
The automated credit card payment by phone is terrible…. I talked to two representatives on the phone and they could not help me!
Both phone calls when they went to transfer me so I could pay by credit card. I was disconnected both times.
So I go to the app the Mercedes Benz Financial app so I can pay my payment by credit card and you don’t even have the credit card information to be inserted into your application. It only allows you to use a bank.
by TampaMilf
Slowest app in my phone. Associate from mbfs says the quickest way to submit payment is on the website with a card. Using this app takes FOREVER to process through a bank. God forbid you make a mistake with payment, the app takes 7 business days to work itself out with your bank. It’s 2023, and I don’t understand how they haven’t obtained a faster functioning system to work out small issues. Useless app. I’d rather log in to the website every month for faster service.