About: Diagnose, Learn, and Optimize your smartphone with the Device Help app from
AT&T-
• Instantly pinpoint issues with your mobile device for quick and
efficient troubleshooting.
• Master your device with step-by-step guides and
expert tips.
Table of Contents:
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
By Kknarc
Very sad and disappointing. I was trying to order the IPhone 12 for the $1.00 each month but tried several times and couldn’t get it to go through. I’ve got a iPhone 8 and was really to upgrade to this “12”. But nnluck. Can you help in anyway??? I canenpay no 17$ or $18 and xtra for bone!!!!
Sarah Hodges
Longtime Loyal customer
Never have had another wireless company but AT&T since 1998
By Pitothefifth
I had no idea I had so many files in my phone, cleared them out and phone is like new
By elowe10
Helpful app. Didn’t know rebooting my phone makes it perform better. I’ll use this to keep my phone healthy.
By new user 1323
I just switched to an iPhone and this has a lot of great tips to get me going. Recommend it to all
By ATTuser12
Was struggling using features on my phone. A store rep told me DeviceHelp might help and it did. Thanks!
By lickthesenuts
A ton of easily digestible information in one place- will save you a trip to the brick and mortar store.
By kguy 1342
Great app to fix stuff on my phone. Highly recommend
By Hoss7721!
When I get on DeviceHelp it continues to always tell me for cellular network connection there will be a dash meaning it’s not saying I’m connected but also not saying I’m not connected. Please fix this soon hopefully it doesn’t involve the esim being unsupported.
By j4267dfnj34sdaZ
The only feature I could access was the device checkup. The rest of the functions took me to a blank page. I will delete DeviceHelp. The only thing worse than DeviceHelp would be calling AT&T User Support!
By paydreau
Other than the Tap For a Checkup function that provides no actual details of what the checkup discovered, none of the menu items does more than take me to a blank page. I’ll be reclaiming that 64MB right away.
By wes98765
This helped me so much! Highly recommend!
By great292'mmmmm
Just got and happy with it. Tutorial solved my bluetooth issue.
By joayton87
No better than their equally unhelpful website. Worse in fact, because it just forwards you there, so one may as well just start there.
By GiDoc911
“Device checkup” is the only thing in DeviceHelp that actually does anything, and it only works once and fails to allow a repeat checkup. And the checkup itself fails to provide any quantitative data. The rest of DeviceHelp are just a bunch of very basic tutorial videos.
I used the checkup, it told me that my Wi-Fi was turned off, and nothing else. I turned the Wi-Fi on, DeviceHelp failed to update this info, and there was no way to reset DeviceHelp and try again. So I erased DeviceHelp . Tried it again, and now it told me that 4 areas of my phone were “ok” without any other data. Wouldn’t even provide me with how much battery life I have left, or how fast my connections are.
Useless. Don’t bother. Save your storage.
Yes. Device Help is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Device Help Is 20.2/100.
Yes. Device Help is legit, but not 100% legit to us. This conclusion was arrived at by running over 6 Device Help User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Device Help Is 31.5/100..
Device Help works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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