Contact BLUETTI Support
Company Name: Shenzhen Poweroak Newener Co., Ltd.
About: Take full control of your BLUETTI power station with the BLUETTI App! Designed
for seamless energy management, our app allows you to monitor real-time power
usage, adjust settings, and optimize performance—all from your iPhone or
iPad.
Key Features:
Real-Time Monitoring: Track battery status, input/output
power, and more.
BLUETTI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: bluetti-support@poweroak.net
Website: 🌍 Visit BLUETTI Website
Privacy Policy: https://mgt.bluettipower.com/MidpMdata/agreements/en-US/user_agreement.html
Developer: BLUETTI OFFICIAL
3 Most reported problems 😔💔
No notifications
by Star Cluster
How are there no notifications? My BLUETTI 200 v2 caused a power surge and blew the breaker and was on battery power. Without a notification my equipment shutdown. The estimated time remaining is no where near accurate. It was off by a factor of 5 lasting only 20% of the time listed without a change in the equipment load. That estimate is utter garbage and useless. What a useless app that does nothing and is bloated with useless features.
One Minor Issue so Far
by J_W_A
I’ve been using the app for about a week and a half. Everything works well so far. My only issue is i’m having using the app on my iPad. It will only display in portrait mode. This is more of a complaint than an issue for me since I have a keyboard and a trackpad.I manage, but it keeps me from giving the app five stars.
Do it yourself solution
by CraigOh2
The BLUETTI devices make adding solar and batteries to a home rather simple. Customer support is responsive.
The inverters draw more power overhead than I expected. The software could be better.
It’s been a learning experience but I’m satisfied.
Have a Problem with BLUETTI? Report Issue
Why should I report an Issue with BLUETTI?
- Pulling issues faced by users like you is a good way to draw attention of BLUETTI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BLUETTI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BLUETTI.
