Simplifi Scout Status

Published by BrightSky LLC

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Common Simplifi Scout Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simplifi Scout app on iOS and Android devices. Solve all Simplifi Scout app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simplifi Scout iPhone Issues and Solutions

Simplifi Scout iOS app crashes, not working, errors
Simplifi Scout iOS app network issues
Simplifi Scout on iOS has black/white screen

Simplifi Scout Android App Issues and Solutions

Simplifi Scout has errors/crashing/not working
Simplifi Scout server network connectivity issues
Simplifi Scout has black screen

Simplifi Scout iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simplifi Scout app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simplifi Scout app crashes or not working on Iphone (iOS):

Close and restart the Simplifi Scout app on iPhone
Update Simplifi Scout app to the Latest Version for iOS
Uninstall and reinstall Simplifi Scout iPhone app
Update your iPhone to the latest iOS version

Fix Simplifi Scout on iPhone unable to connect to server/internet connection issues::

To resolve Simplifi Scout network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simplifi Scout black/white screen (blank screen) on iPhone:

Follow the Simplifi Scout iOS app troubleshooting guide Here →

Simplifi Scout Android App Issues and Solutions

Fix Simplifi Scout not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simplifi Scout app issues:

Force Stop the Simplifi Scout App
1. On android, goto "Settings" » click Simplifi Scout app. » click "Force Stop".

Update Simplifi Scout to the latest version on PlayStore

Clear Simplifi Scout App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simplifi Scout app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simplifi Scout.

Fix Simplifi Scout unable to contact server/ Simplifi Scout internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simplifi Scout » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simplifi Scout » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simplifi Scout on android.

Solve Simplifi Scout black/white screens issue on Android:

Follow the Simplifi Scout android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BrightSky LLC, developers of Simplifi Scout.

100% Contact Match

Developer: Simplifi

E-Mail: [email protected]

Website: Visit Simplifi Scout Website

72.73% Contact Match

Developer: Quicken Inc.

E-Mail: [email protected]

Website: Visit Quicken Inc. Website

About this app

The Simplifi Scout mobile app works alongside the Simplifi Contact suite of business class UCaaS products and services. Enabling users to make calls with their business extension and send SMS messages from one location. Plus, access essential business phone features like call history, contacts, and a browser directly within the Simplifi Scout app.