Contact Meru Health Support
Company Name: Meru Health
About: Meru Health is mental health care with continuous support from a licensed
therapist, via both video calls and unlimited in-app chat. Mental health
doesn’t wait for the calendar—neither should your mental health care.
Meru Health Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Meru Health
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Meru Health Website
Privacy Policy: https://www.meruhealth.com/privacypolicy
Developer: Meru Health
Can I trust Meru Health app?
Protect your data and wallet. We investigate the developer's website (Meruhealth.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Feels like a Scam
by RN.ssK
There is no one size fits all for mental health but I thought it would be valuable to offer my experience with this app. I was going though a rough patch in my life and was looking to find a remote therapist. MERU HEALTH IS NOT THAT. The interaction you get with an actual therapist is slim to none. I found that most of the program was pretty cookie cutter and didn’t feel personal to me or my situation. On top of this they will charge you absurd prices just to have an initial call to see if it’s even a fit for you.
I cannot in good conscience recommend Meru to anyone struggling with mental health. Not only did I lose a bunch of money and time with this company but it actually made my mental health worse.
Please do you research and find a therapist that will actually meet and understand your situation.
Therapy with conditional help
by D.A. Binion
I signed up for the program and I had a traumatic event happen the weekend before I could start the program. They kindly gave me a week later to start. I really needed help managing anxiety and depression at the time. I connected with the therapist or so I thought. The first week helped me. I messaged the therapist about my troubles and they kicked me out of the program. They didn’t offer a different therapist. The email to cancel said it was my choice! Then they charged me $100 after getting money from my insurance company. I found a real therapist and they couldn’t believe this company would do that to a person in need of a service they clearly advertised.
Just got my bill nearly a year later
by Anonymous Pearson
Just be warned. Every week I was in this program, i was charged $40, and apparently it was not collected along the way. I just got a bill for $500. This is highway robbery for the level of service I was provided: a sentence a day from a therapist reminding me to do a 5 minute activity (by the way, just download FitMind or Headspace for much better and more cost efficient activities).
There is no way this program warrants thousands of insurance dollars. It’s insane and should be illegal to take advantage of people struggling with their mental health like this.
Have a Problem with Meru Health? Report Issue
Why should I report an Issue with Meru Health?
- Pulling issues faced by users like you is a good way to draw attention of Meru Health to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Meru Health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Meru Health.
