Chanteloup app not working? crashes or has problems?

Chanteloup Status

Last Updated on 2024-05-27 by Mairie de Chanteloup-en-Brie

I have a problem with Chanteloup

Are you having issues? Select the issue you are having below and provide feedback to Chanteloup.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Chanteloup? Report Issue

Common Chanteloup Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chanteloup app on iOS and Android devices. Solve all Chanteloup app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chanteloup iPhone Issues and Solutions

Chanteloup iOS app crashes, not working, errors
Chanteloup iOS app network issues
Chanteloup on iOS has black/white screen

Chanteloup Android App Issues and Solutions

Chanteloup has errors/crashing/not working
Chanteloup server network connectivity issues
Chanteloup has black screen

Chanteloup iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chanteloup app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chanteloup app crashes or not working on Iphone (iOS):

Close and restart the Chanteloup app on iPhone
Update Chanteloup app to the Latest Version for iOS
Uninstall and reinstall Chanteloup iPhone app
Update your iPhone to the latest iOS version

Fix Chanteloup on iPhone unable to connect to server/internet connection issues::

To resolve Chanteloup network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chanteloup black/white screen (blank screen) on iPhone:

Follow the Chanteloup iOS app troubleshooting guide Here →

Chanteloup Android App Issues and Solutions

Fix Chanteloup not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chanteloup app issues:

Force Stop the Chanteloup App
1. On android, goto "Settings" » click Chanteloup app. » click "Force Stop".

Update Chanteloup to the latest version on PlayStore

Clear Chanteloup App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chanteloup app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chanteloup.

Fix Chanteloup unable to contact server/ Chanteloup internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chanteloup » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chanteloup » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chanteloup on android.

Solve Chanteloup black/white screens issue on Android:

Follow the Chanteloup android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mairie de Chanteloup-en-Brie, developers of Chanteloup.

About this app

La Ville a choisi de suivre les pratiques actuelles et de vous offrir un accès à l’information encore plus direct. this app-en-Brie est une ville dynamique, ponctuée d’événements culturels et festifs où toutes les générations ont plaisir à se retrouver. Aujourd’hui votre mobile et vos tablettes vous suivent partout et vous permettent d’accéder à l’information où que vous soyez. Mais c’est aussi une ville moderne qui sait s’ouvrir aux nouvelles technologies. L’information de this app-en-Brie toujours à portée de main ! L’information n’a jamais été aussi facile avec cette application mobile !