Montereau+ app not working? crashes or has problems?

Montereau+ Status

Last Updated on 2022-11-07 by Ville de Montereau-Fault-Yonne

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Common Montereau+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Montereau+ app on iOS and Android devices. Solve all Montereau+ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Montereau+ iPhone Issues and Solutions

Montereau+ iOS app crashes, not working, errors
Montereau+ iOS app network issues
Montereau+ on iOS has black/white screen

Montereau+ Android App Issues and Solutions

Montereau+ has errors/crashing/not working
Montereau+ server network connectivity issues
Montereau+ has black screen

Montereau+ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Montereau+ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Montereau+ app crashes or not working on Iphone (iOS):

Close and restart the Montereau+ app on iPhone
Update Montereau+ app to the Latest Version for iOS
Uninstall and reinstall Montereau+ iPhone app
Update your iPhone to the latest iOS version

Fix Montereau+ on iPhone unable to connect to server/internet connection issues::

To resolve Montereau+ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Montereau+ black/white screen (blank screen) on iPhone:

Follow the Montereau+ iOS app troubleshooting guide Here →

Montereau+ Android App Issues and Solutions

Fix Montereau+ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Montereau+ app issues:

Force Stop the Montereau+ App
1. On android, goto "Settings" » click Montereau+ app. » click "Force Stop".

Update Montereau+ to the latest version on PlayStore

Clear Montereau+ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Montereau+ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Montereau+.

Fix Montereau+ unable to contact server/ Montereau+ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Montereau+ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Montereau+ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Montereau+ on android.

Solve Montereau+ black/white screens issue on Android:

Follow the Montereau+ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ville de Montereau-Fault-Yonne, developers of Montereau+.

About this app

Autant de questions qui pourront trouver réponses grâce à notre application. L’application this app + accompagne votre quotidien. Quels sont les jours de marchés ? Que va manger mon enfant à la cantine ? Quel est le prochain spectacle ? La médiathèque est-elle ouverte ? Soyez connectés à this app en temps réel et facilitez-vous la vie !