Contact Tumble Support
Company Name: Clarified
About: Tumble's Modern Laundry Experience is bringing laundry day into the 21st
century. Billions of dollars and countless wasted hours are spent on coin and
pre-paid card driven systems, an unsatisfying 70 year-old status-quo ripe for
digital transformation.
Tumble Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tumble Website
Privacy Policy: https://tumble.to/legal
Developer: TumbleDev
Can I trust Tumble app?
Protect your data and wallet. We investigate the developer's website (), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Terrible
by Vpetra
My building switched to this company a while ago and they are the worst. The machines only work via app and the app is finicky and can take up to five minutes to scan. Machines break frequently, and whenever you reach out to customer service they say they’ll send someone out, but never do. We have a dryer that’s been broken for over two months and I’ve reached out to them at least 10 times to no avail. Also, the dryers don’t get hot enough/don’t have enough time on them and your clothes are never fully dried. This has also been reported and they claim they’ll fix it, but never do. I honestly wonder if I’m talking to a bot every time I contact customer service.
Terrible service DO NOT USE
by 160404627
So many issues with this service/app, I’m often unable to start machines despite paying. If your building uses this service run.
Do you love wasting time?
by Kaiballreviews
This is the most effective way to waste time in your day! The machines are barely functional. They give you the appearance of choices, but everything is going to be hot. Your washes? Hottest water possible! The driers? Hottest setting imaginable. Don’t worry about pressing the silly little buttons, they don’t do anything! Neither does “locking” your machine via the app. Machines are not kept up in any capacity with many of them having rust in them mere months after installation. The guy on the chat was nice and refunded me for my clothes sitting in rusted water in a broken machine for thirty minutes while the app counted down the time on my wash as if the machine was still working. Currently only one of four washers in the laundry room at my complex are working and this is the second time in a month that they have been here purely as decoration.
Have a Problem with Tumble? Report Issue
Why should I report an Issue with Tumble?
- Pulling issues faced by users like you is a good way to draw attention of Tumble to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tumble customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tumble.
