My Device Identifiers Status

Last Updated on 2023-11-09 by Kochava

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Common My Device Identifiers Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Device Identifiers app on iOS and Android devices. Solve all My Device Identifiers app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Device Identifiers iPhone Issues and Solutions

My Device Identifiers iOS app crashes, not working, errors
My Device Identifiers iOS app network issues
My Device Identifiers on iOS has black/white screen

My Device Identifiers Android App Issues and Solutions

My Device Identifiers has errors/crashing/not working
My Device Identifiers server network connectivity issues
My Device Identifiers has black screen

My Device Identifiers iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Device Identifiers app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Device Identifiers app crashes or not working on Iphone (iOS):

Close and restart the My Device Identifiers app on iPhone
Update My Device Identifiers app to the Latest Version for iOS
Uninstall and reinstall My Device Identifiers iPhone app
Update your iPhone to the latest iOS version

Fix My Device Identifiers on iPhone unable to connect to server/internet connection issues::

To resolve My Device Identifiers network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Device Identifiers black/white screen (blank screen) on iPhone:

Follow the My Device Identifiers iOS app troubleshooting guide Here →

My Device Identifiers Android App Issues and Solutions

Fix My Device Identifiers not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Device Identifiers app issues:

Force Stop the My Device Identifiers App
1. On android, goto "Settings" » click My Device Identifiers app. » click "Force Stop".

Update My Device Identifiers to the latest version on PlayStore

Clear My Device Identifiers App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Device Identifiers app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Device Identifiers.

Fix My Device Identifiers unable to contact server/ My Device Identifiers internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Device Identifiers » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Device Identifiers » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Device Identifiers on android.

Solve My Device Identifiers black/white screens issue on Android:

Follow the My Device Identifiers android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kochava, developers of My Device Identifiers.

About this app

Experiment with ATT (AppTrackingTransparency) to view and copy device identifiers such as the IDFA and IDFV.