Contact Beatport Support

by Aerker

Here it goes…this app is terrible but I look forward to improvements because I like having access to extended and alternate mixes when I’m out and about. I included bullets below to make it easy for the developers to address.

-The app defaults to “Discover,” but the point (in my opinion) is to put your previously-selected and downloaded collection somewhere that’s accessible while you’re out and about, right? It should default to your collection. Discover is clunky on mobile.

-Search. You can’t search an artist’s name…I’m sure they’re working on it but what???

-Playlists. Click on a playlist title, it goes to the playlist for a second, then bugs out, the screen flashes, and you’re brought back to the playlist home screen.

-Listening in the car with driving directions on. The music stops playing when the next turn is announced, but it doesn’t resume playing after the directions app has done its thing.

-Some tracks just don’t load. Magic Carpet by Kyle Watson is a notable track that hasn’t worked for me…maybe it works for others?

I hope they improve the app!

by Michael Harrigan

I was super super excited when I got an email saying Beatport came out with a new app. That excitement shortly dissipated after seeing that you need a Link subscription to even browse music. Would love to be able to add items to a wishlist of some sorts and then buy on the web. Between the website and now the app, I feel like Beatport just goes in the opposite direction with every move they make.

EDIT: Q3 has come and gone and still no login for normal users without a subscription. Done waiting, just going to delete the app. Hopefully by next Q3 we have a login option for users without a subscription.

by Krugman Loves Aliens

What is the deal with this stupid subscription requirement? Why does a company like Beatport not have an app that allows customers to go in and purchase tracks? Correct me if I’m wrong, but an old Beatport app used to allow this years ago? The website is clunky on mobile. I think this is a severe marketing oversight. The reason I don’t buy tracks anymore is because I’m primarily in a mobile device, I have to log into the website EVERY single time I visit it, and it’s sluggish.