Contact Exxen Support
Company Name: Exxen
About: Türkiye’nin dijital platformu EXXEN!
EXXEN’de her gün yeni içerikler ve
sürpriz formatlar sizleri bekliyor.
Çocuklar, gençler ve tüm ailenin
birlikte izleyebileceği, güvenilir;
Türkiye’nin sevilen oyuncuları ve
beğenilen sanatçıları, en çok takip edilen sosyal medya fenomenleri ve
gençleri peşinden sürükleyen youtuberlar;
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Exxen Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Exxen Website
Privacy Policy: https://asset.exxen.com/agreements/2/gizlilik.html
Developer: Exxen
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5 Most reported problems 😔💔
Hi, I am subscribed to premium exxen and now when I am trying to watch something it gives me an error like I need to subscribe. I dont get it, it took my money and now not showing me anything is it kind of a joke?
Merhaba, ben Londradan yaziyorum size, yaklasik 2 ay once Exxen uyeligimi bitirmistim ama bugun fark ettim ki halen hesabimdan para cekiliyor. Bu durum hakkinda sizden yardim bekliyorum. Tesekurler.
Can’t access!!!! App Içine giremiyorum!!!
by Lydiaisha
Although a membership fee is charged from my card every month, I can never log in to Exxen either through the app or the web browser. The app does not open at all, and when I try to log in from the web, a pop-up appears saying that you cannot log in from the country you are in. If you are starting a business like digital TV and you have fees from your members, you have to offer quality access to people in return, otherwise you will compromise on quality and lose your members day by day.
Her ay kartımdan üyelik ücreti çekilmesine rağmen hiçbir şekilde ne app üzerinden ne de web browser dan Exxen e giriş yapabiliyorum. App kesinlikle açılmıyor, web üzerinden girmeye çalıştığımda da bulunduğunuz ülkeden giriş yapamıyorsunuz diye bir pop up çıkıyor. Dijital tv gibi bir işe girişiyor ve üyelerinizden bununla ilgili ücretlendirmeleriniz var ise bunun karşılığında insanlara kaliteli bir erişim sunmak zorundasınız aksi takdirde kaliteden çokça ödün vermiş olup üyelerinizi gün geçtikçe kaybedersiniz
Player has bugs
by Nywebdev
Video Player has too many bugs. Can’t pause, can’t replay, can’t remember the last timestamp.
Apple tv app has an annoying bug that asks you to play the next episode in 8 seconds but there is no cancel button so you can’t watch the last minute of the show before it goes to the next episode.
Good content but a horrible app and management of the technology.
by Gfb Sf
Imagine that you got a phone call and paused a video, now you cannot continue without watching ads. So many ads. No rhyme or reason. App crashes, so many bugs. Does not really remember where you left off. For a 30 min show, having 10 ads is extreme. I will probably cancel.
Have a Problem with Exxen? Report Issue
Why should I report an Issue with Exxen?
- Pulling issues faced by users like you is a good way to draw attention of Exxen to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Exxen customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Exxen.
