Contact Ente Photos Support
Company Name: Ente Technologies, Inc.
About: Store, share and discover your memories with Ente Photos. With end-to-end
encryption, only you — and those you share with — can see your photos and
videos.
Ente Photos Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ente Technologies, Inc.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ente Photos Website
Privacy Policy: https://ente.io/privacy
Developer: Ente Technologies, Inc.
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3 Most reported problems 😔💔
Constant crashing won’t stay open longer than a minute
by Dr. Nixi
Good luck uploading photos when you have to baby this app to keep it open long enough to upload more than 10 at a time. I thought it would only be this unstable while uploading but even after finishing the app still won’t stay open longer than a minute. It’s a shame because this is the best alternative to G Photos but because of this crashing issue it’s totally unusable.
Great App - Cheesy Icon
by VirtualPanther
I'm not a young guy, and I use exclusively high-end professional services. To have one of them change their icon from something that looked extremely professional to something that reminds me of a high school dating app is quite frustrating. They have allowed users to modify that icon on the mobile app, but the desktop app remains the same new cheesy dating interface.
Request: Add Zoom Levels!
by Janus L.
Overall this app works pretty good, and I like the security and privacy features built in for those extra privacy-focused. I have not gotten a chance to test out the de-duplicate options yet but one thing I frequently do is visually skim through my library when the image thumbnails are smaller. When you do your initial sync (I have about 40,000 items, and about 1,000 are videos, and the iPad Pro app freezes and crashes frequently when getting about 3/4 through the initial sync. The green spinning circle goes SO SLOW for about 1-2 minutes before the app crashes, and only 4-8 videos got uploaded. I had to do that a LOT and hope it ran overnight when it was time to go to bed. FEATURE REQUEST -it would be REALLY nice if I can zoom out at several levels like Apple Photos does, and like how you can change thumbnail sizes for files in file pickers. Why can I not pinch to zoom on any grid of images??? Let us zoom out real far like Apple to see a large number of files. [EDIT:bI’d like to have more than 6 options in a single row.] Sometimes it’s useful to be able to glance at big groups of images quickly as you scroll by such as a vacation or convention to look for something specific that is not a face, but at least on iPad Pro, I can’t seem to find an option to zoom out. Even Apple Photos lets you zoom out a few different levels. I’m sure it’s easy to implement. Please take my consideration into this for a higher rating. Thanks!
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