Here app not working? crashes or has problems?

Here Status

Last Updated on 2024-05-30 by H3r3, Inc.

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Summary of Here Problems 😠👌🔥

- No movie feature

- False advertising (games and videos not available)

- Needs improvement

Have a Problem with Here - Talk, Text, Watch? Report Issue

Common Here Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Here app on iOS and Android devices. Solve all Here app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Here iPhone Issues and Solutions

Here iOS app crashes, not working, errors
Here iOS app network issues
Here on iOS has black/white screen

Here Android App Issues and Solutions

Here has errors/crashing/not working
Here server network connectivity issues
Here has black screen

Here iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Here app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Here app crashes or not working on Iphone (iOS):

Close and restart the Here app on iPhone
Update Here app to the Latest Version for iOS
Uninstall and reinstall Here iPhone app
Update your iPhone to the latest iOS version

Fix Here on iPhone unable to connect to server/internet connection issues::

To resolve Here network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Here black/white screen (blank screen) on iPhone:

Follow the Here iOS app troubleshooting guide Here →

Here Android App Issues and Solutions

Fix Here not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Here app issues:

Force Stop the Here App
1. On android, goto "Settings" » click Here app. » click "Force Stop".

Update Here to the latest version on PlayStore

Clear Here App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Here app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Here.

Fix Here unable to contact server/ Here internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Here » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Here » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Here on android.

Solve Here black/white screens issue on Android:

Follow the Here android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at H3r3, Inc., developers of Here.

About this app

this app is where you and your friends get weird and have fun together online. You shouldn’t hang with your friends in a gray box. Voice, Video and Text Chat with friends in spaces that look and feel however you want! There’s no limit to the number of rooms or customizations, so every place in this app will feel just right. Use this app every day to express yourself, goof around and stay close with the people you care most about: your besties. • Watch Stuff Together – you can screenshare any app from your phone and you can watch screenshares from others (with audio too). Friendships can’t be organized in channels, and boring rectangles aren’t fun. Make the perfect clubhouse for your friends… or build a world together that your friends can access from iOS or Desktop. this app is weird, ridiculous and yours. We hope you like it.