Ohio Trails app not working? crashes or has problems?

Ohio Trails Status

Published by Ohio Department of Natural Resources on 2023-08-01

Explore and provide feedback on this release of the new DETOUR mobile trails
app. Get off the beaten path.

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Reported Issues: 1 Comments

By Janet Weygebacz 1 year ago

I downloaded app fine. Logged in and it says web page not available

Common dislikes about Ohio Trails app

- Favorite button not working

- ArcGIS login not recognizing user ID or password

- Latest update makes the app unusable, can't search trails or download

Have a Problem with Ohio Trails - DETOUR? Report Issue

Common Ohio Trails Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ohio Trails app on iOS and Android devices. Solve all Ohio Trails app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ohio Trails iPhone Issues and Solutions

Ohio Trails iOS app crashes, not working, errors
Ohio Trails iOS app network issues
Ohio Trails on iOS has black/white screen

Ohio Trails Android App Issues and Solutions

Ohio Trails has errors/crashing/not working
Ohio Trails server network connectivity issues
Ohio Trails has black screen

Ohio Trails iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ohio Trails app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ohio Trails app crashes or not working on Iphone (iOS):

Close and restart the Ohio Trails app on iPhone
Update Ohio Trails app to the Latest Version for iOS
Uninstall and reinstall Ohio Trails iPhone app
Update your iPhone to the latest iOS version

Fix Ohio Trails on iPhone unable to connect to server/internet connection issues::

To resolve Ohio Trails network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ohio Trails black/white screen (blank screen) on iPhone:

Follow the Ohio Trails iOS app troubleshooting guide Here →

Ohio Trails Android App Issues and Solutions

Fix Ohio Trails not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ohio Trails app issues:

Force Stop the Ohio Trails App
1. On android, goto "Settings" » click Ohio Trails app. » click "Force Stop".

Update Ohio Trails to the latest version on PlayStore

Clear Ohio Trails App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ohio Trails app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ohio Trails.

Fix Ohio Trails unable to contact server/ Ohio Trails internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ohio Trails » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ohio Trails » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ohio Trails on android.

Solve Ohio Trails black/white screens issue on Android:

Follow the Ohio Trails android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ohio Department of Natural Resources, developers of Ohio Trails.

100% Contact Match

Developer: Ohio Department of Natural Resources

E-Mail: [email protected]

Website: Visit Ohio Trails Website

60% Contact Match

Developer: AllTrails, LLC

E-Mail: [email protected]

Website: Visit AllTrails, LLC Website

About this app

The DETOUR Ohio trails app offers the most comprehensive inventory and detailed information for all that each of Ohio’s unique trails has to offer. With over 6,000 trails to explore, DETOUR will prepare you for every twist and turn of your adventure. Explore and provide feedback on this release of the new DETOUR mobile trails app. This new app will help you discover Ohio's recreational trails in new ways. Whether at home planning your trip or on the road looking for spontaneous adventure, the new DETOUR trails app will make it easy to find what you are looking for.