BERNINA Reviews

BERNINA Reviews

Published by on 2023-11-27

🏷️ About: Make sewing as mobile as you are with the all-in-one BERNINA App. Explore the entire product range and get an overview of accessories that you already own or would like to purchase.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
60.4%

👿🤬😠 Negative experience
28.1%

🙄💅🫥 Neutral
11.5%

~ from Justuseapp.com NLP analysis of 93 combined software reviews.



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

2.8 out of 5

Not much benefit now

2023-03-06

The old app was perfect. It didn’t rely on internet to be useful. As it is, if I’m out and have little service, I can’t use it. (So many stores buildings tend to block internet service or the area I’m in.) As someone said, this is mostly a shortcut to the web. It might do well on the computer, but as an app it hardly suffices any more. By the time I get it to open to my feet page, I’m already ready to quit. Most of the time, the page disappears or only goes back to Home. Please give me an app that works without internet, without all the other stuff that I already get by email. Oh, yeah, like every other app today, you want to keep track of everyone. Sad. this app, you make fantastic machines, but BERNINA is a blot on your good record. You are better than this!

PS it only shows me a lot of 6 feet that I own. I had entered all of them and I had a lot!

Fix this APP!!!!

2024-04-12

This used to be a wonderful app- then you guys just had to tack on a “security measure” designed to check the security of my internet connection… welp, it’s completely secure but your additional device won’t allow me to use your app at all. It’s turned a wonderful product into absolute frustration.

Suddenly won’t work

2024-04-21

I downloaded the program last year. It worked and then it stopped. It keeps wanting me to create an account which I already have. There is absolutely no support for this horrible app.

App doesn’t work!

2024-04-21

I would give BERNINA no stars if I could. When I first downloaded BERNINA it worked and it was great. It now wants you to verify you are not a robot. No matter how many time I check the box it asks the same verification question and goes no where. Very frustrating.

FIX THE APP BERNINA!

2024-04-21

Ever since this app added the security feature “Verify You’re Human,” I’ve been unable to open BERNINA . It’s completely useless. I’m shocked this app hasn’t addressed this problem. This used to be the greatest app to use while shopping for accessories, but now all I get is an infinite loop of Verify you’re Human. Please fix this! this app is doing a huge disservice to their customers.

The Opposite of Improved

2024-04-21

I found the former app very useful because it helped me keep track of the B products that I own and shop at the same time. Now, even with my iPhone 11Pro up to date I get a continuous verification page and can only use the website which does not have all of the products I had loaded on the previous app!! I never even got a notice re such a dramatic change. What gives?

App thinks I’m a bot…

2024-04-21

I loved the original app so much more because I didn’t need to connect to the internet to use it. I worked through adapting to the changes, because it was still useful. However, I cannot get into BERNINA because cloud flare only makes it through the”verification” that I’m a person, not a bot when I access the this app website directly. (Doing both on my iPhone). Every time I try to open BERNINA , it cannot get past that verification rendering BERNINA useless to me. And the clincher is that I cannot any longer access my wishlist! I just bought a new machine and would love to add some things to my wishlist. Really bummed about this.

Couldn’t create an account

2024-04-21

I’ve now spent an hour trying to create an account. It’s “still verifying”. By now we all know how to download apps and create accounts so this shouldn’t be taking so long. You can’t access BERNINA or use it unless you creat an account and login every time. That’s nuts. Why do I need an account anyway? Why store my info on the cloud and not in my phone? This means I’ll have to have internet access in a store in order to use BERNINA . And we all know you can’t get an internet connection in most stores. And I really don’t want have to login every time I want to check my stuff. Another password to remember. No thank you. Ugh. I don’t like this direction. Too much of my life is already in the clouds! Enough. I won’t be using BERNINA. I’ll just take a screen shot of available accessories keep a list in NOTES on my iPhone. Love this app. Just not BERNINA.

Not An App

2024-04-12

This is not an App. It’s merely a shortcut to a webpage. To make it even worse it doesn’t open up to a foot page. I have an Excel sheet with all my feet on it, I’ll be going back to that. Very disappointed that the name & advertising falsely represent what this does.

Verification code

2023-12-15

BERNINA requires a verification code to sign in or sign up. As normal you provide your email address for them to send this application code. So you wait and wait and wait and wait and eventually it’s past 11 pm and you have to go to work the next day but you check one more time and still—no verification code has been sent to you. So, the next day you check and still no stupid code has been sent so you try again and STILL NO CODE!!!!! Why is a verification code even necessary. Are there bad guys out there who want to know about my sewing machines and attachments. I guess things are a lot worse than I thought.

.??.

2024-01-16

My machine this app 1080 not even listed

Bernina app

2024-02-17

I don’t like BERNINA. I prefer the old one where I had a checklist of items and machines I own

Can’t get past login

2024-03-18

I’ve been trying on and off for 30 minutes just trying to get a log in.

Bernina app

2024-04-19

Was happy to see this available again. However, it is impossible to log onto. I really missed BERNINA but guess it’s still missing.

Can’t create account easily

2024-05-20

BERNINA was short lived on my device since the process to create an an account was so difficult. In order to create an account, you need a verification code which is sent via email. So I toggle to my email to retrieve the code, but when I go back to BERNINA (which I had not closed), the page to enter the code is gone and I’m back at the create account page. Which requires a NEW CODE.

I’d like to give this more stars but as it’s unusable from the start I’m deleting BERNINA . I hope you get this fixed as I would like to be able to keep an inventory of my accessories on BERNINA .

Waste of time

2024-06-21

I, too, was excited that BERNINA was back. However, I couldn’t even sign up. When I would input my email address to get the verification code to create an account, check my email to get the code, then return to BERNINA where I left off, it would kick me back to the home screen. I couldn’t even create an account! I would have to check my email on my computer in order to get the code so I could stay on the same screen in BERNINA on my phone. That is ridiculous and basic app development. No thanks. I’m removing BERNINA and if they fix these coding 101 issues I may return.

Impossible to create an account on iPhone

2024-07-22

Every time I try to create an account and paste a verification code, I cannot return to the login page. Swell.

Login

2024-06-24

I was very excited to get an email that said BERNINA was available again, i downloaded it straight away. I am most excited about being able to keep track of my presser feet and wishlist. However, upon downloading- it was a little disappointing that every time I open BERNINA I have to login again. It is slow and doesn’t always accept the login info. I don’t mind logging in once, but it would be nice if the login info would at very least save.

Hassle To Login Every time Program Opens

2025-06-07

The old app worked much better. BERNINA has a promo on the home page and when you click on the feet tab, you have to login. If you have to go to another page, you have to login again. Such a hassle. Unless they fix this, I’ll be ditching BERNINA .

Why do I have to

2024-07-07

I loaded BERNINA , signed in, and yes you show what machine I have registered as owning. Why do I now have to individually enter all the feet and accessories that came with it? BERNINA would be a lot more useful and user friendly if that (known to you) information was automatically filled in when I go to the “My Accessories” section. Now I have to look at all the feet and stuff that came with it to manually enter each one. I could be spending that time sewing or making a wishlist of future feet and things.

Concept vs execution

2024-06-24

I love the idea of having easy access to lots of patterns, but the search engine isn’t intuitive at all (mostly giving machine recommendations instead of projects) and navigation is a PAIN. I cannot for the life of me find a back button, and have to start my browsing all over from the beginning every time

2021 Can Bernina update this App?

2025-08-16

Please add an area within BERNINA to track which feet we own and which machines we own. (The old app had a place for this useful information.)

Incomplete and Not Intuitive

2025-09-21

My machine wasn’t even listed-L890 Serger Cover Chainstitch Combo. I couldn’t find one of my presser feet as well. I think better instructions on how to use BERNINA are necessary.

App won’t open

2024-07-07

App says checking if secure site. And then have to touch the box to verify one is a human. After that starts over checking is secure site. Never ending cycle. Three days now.

App won’t open

2025-11-19

App says checking if secure site. And then have to touch the box to verify one is a human. After that starts over checking is secure site. Never ending cycle. Three days now.

Recent updates seem to have broken app

2024-07-07

Up until recently, I’ve been able to access my this app app to see my presser feet and accessories I own as well we add those I want to my wish list. But ever since a recent update I get a verification page that want to make sure I’m a human and won’t accept that I am. It’s nearly made BERNINA useless.

Add features in old app..

2025-06-01

The first app provided places where I could record the feet I owned and my machine….much more useful. Please add these features. I have missed BERNINA since it was taken away.

Bernina app

2025-07-03

Very disappointing! This was a sales promotion app. Waste of time!

Very buggy

2024-03-01

BERNINA is not improved. It’s got the same issues. It’s difficult to log in Anna navigate.

Finally!

2026-06-10

Good to see this app has a new app that appears to have great potential to serve its customers. I would like to see BERNINA optimized for viewing on an iPad or other tablet not just an iPhone. An iPhone format is very limiting when viewing ‘We All Sew’ videos or tutorials.

Back with Fun features

2024-09-26

Love BERNINA & was elated to have it return after awhile with no app. The new app is functional for keeping me abreast of my feet & accessories I own for each of my machines. Glad it also ties into the Inspiration magazine and to the webpage

Handy

2026-07-21

I like being able to look up a foot and see exactly what it does. I also like being able to keep track of which ones I own and which ones I want.



Is BERNINA Safe? 🤗🙏


Yes. BERNINA is very safe to use. This is based on our NLP (Natural language processing) analysis of over 93 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for BERNINA Is 68.3/100.


Is BERNINA Legit? 💯


Yes. BERNINA is a totally legit app. This conclusion was arrived at by running over 93 BERNINA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BERNINA Is 81.3/100..


Is BERNINA not working? 🚨


BERNINA works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with BERNINA? Post a Review




Features

Everything at a glance – the complete range of all BERNINA sewing, embroidery, quilting and overlocker machines, accessories, software and much more.

All BERNINA stores will offer you expert assistance and knowledge to help you choose the right machine and provide expert after sales support and service.

BERNINA authorized stores receive regular product training so that they can provide expert assistance to our customers.

Easily find your nearest BERNINA stores and all contact information.

And BERNINA has a passion for creating machines that fulfill the highest quality standards.

On the accessories tab in the BERNINA app, you can organize your accessories, create a wishlist, and download and print it as a PDF.

The online shop offers sewing patterns to download or the complete “inspiration” sewing magazine as an e-magazine or printed issue.

Make sewing as mobile as you are with the all-in-one BERNINA App.

As a family business, BERNINA wants to ensure that your creations can be implemented with the best technology.

BERNINA machines are tested extensively before leaving our factory.

Quality is evident in the precision of the stitches and the high needle penetration power when sewing thick fabrics.

The BERNINA name has always been synonymous with robustness and durability.

Find your nearest store or the support information you need.

Share ideas, learn from tips and tricks, find instructions, and much more on the blog.

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BERNINA

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