Contact iPark Support
Company Name: Imperial Parking
About: Park easily and find the best parking deals in New York with the iPark iPhone
app. Whether you’re searching for parking near your office or home, exploring
the city, or need parking close to JFK, you can conveniently reserve your spot
with the iPark app.
iPark Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit iPark Website
Privacy Policy: https://ipark.com/privacy-policy/
Developer: Imperial Parking Systems
Privacy & Terms:
3 Most reported problems 😔💔
Trash app and service.
by Handy_Guy
The app stinks and the service stinks. First, if you try to make a reservation from a “Favorite” garage, it won’t work. It just gets hung up at”processing…”. As for the service, don’t be surprised if you get to the garage and they refuse you, despite your reservation. It’s happened to me at a third of the locations I’ve tried. And good luck getting a response to an email. Phone them? You’ll have to leave a message. I’m in Manhattan and I’ve used Spot Hero and never had an issue. They’ll be my first choice.
Oversize charges on small SUV
by Rav4notthatbig
Although the website says over 182” is Oversize, they charged the 182” long RAV4 as oversized.
Beware. (This is the first and so far only time I have ever been charged like this in NYC and I park there often)
Also- I wrote using their info form and never received a reply. Beware.
$10 sur charge.
by As Far As You Know
I had a reservation and they did not honor it
Here’s the problem. I registered my Subaru outback correctly and it told me my charged me an extra $10.
This would be fine except when I put the correct car into the app it told me that it would only be $20. I’ve contacted the company and I will let you know the outcome and change my rating appropriately if it applies.
If you have a Subaru outback, consider trying spot hero.
Have a Problem with iPark - NYC parking? Report Issue
Why should I report an Issue with iPark - NYC parking?
- Pulling issues faced by users like you is a good way to draw attention of iPark - NYC parking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iPark - NYC parking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iPark - NYC parking.
