Contact Sleepio Support
Company Name: Big Health Ltd
About: Sleepio is an online sleep improvement program proven to help you clear your
mind, get better sleep, and have better days.
Sleepio isn’t a
one-size-fits-all approach.
Sleepio Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Big Health Ltd
Verified email ✔✔
E-Mail: hello@bighealth.com
Website: 🌍 Visit Sleepio Website
Privacy Policy: https://info.sleepio.com/privacy
Developer: Big Health Inc
3 Most reported problems 😔💔
Waste of time for the most part
by DarthPaghius
The app’s interface makes you think you can “resume” lessons, but you can’t and everytime it will just play the lesson from the beginning which is a waste of time considering the videos have nearly zero information content.
Also it seems hellbent on assuming your sleep problems result from thinking about not falling sleep - which is clearly not the case for me - and no matter what answer you provide to its surveys, it will still hold that assumption, which is frustrating because it’s clearly not what I asked for.
Some of the techniques are useful but all of this could have been a 7-minute video really.
Completely unusable
by Ctoo(dawinmt)
You can’t use this app without creating an account. When I tried to create one, I was simply told to enter my email address if I was interested in taking part in some sort of research. No option to actually create any account for the app, which was really irritating. Going to have to search for different sleep apps even though the reviews here seemed promising.
Stuck
by GaelicDragons
I completed the intro session but can’t move forward in the app because it says I haven’t completed it. Every time I click resume it starts over. I don’t want to listen to 15 minutes of the guy talking again! Why is there no skip or at least a fast forward option?
Have a Problem with Sleepio? Report Issue
Why should I report an Issue with Sleepio?
- Pulling issues faced by users like you is a good way to draw attention of Sleepio to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sleepio customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sleepio.
