Contact Ride Pingo Support
Company Name: The Routing Company
About: Transit that moves with you.
The Ride Pingo app allows you to share the ride,
wherever you want to go, for the price of a bus ticket.
Ride Pingo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Routing Company
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ride Pingo Website
Privacy Policy: https://theroutingcompany.com/privacy
Developer: The Routing Company
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3 Most reported problems 😔💔
UGH!!!
by Kiddienurse1982
I will say that from the start, the app is horrible and impossible to use. I booked a ride and return for this morning at 9am. The ride disappeared from my upcoming rides and the driver didn’t show up (NOT HIS FAULT!!). I had to book another ride and couldn’t get one until 11:08am. The bus came after 11:30. The driver advised me to cancel my return trip and call when I was ready.
From now on, I will call to make trip arrangements. I will NEVER use the app again!!!
Can’t even sign up
by ScubaMedic
My university is moving to this apps services, but it looks like I’ll get a lot more walking in because I can’t even complete the sign-up process.
There is a “next” arrow at the bottom of the screen, just off screen. Scrolling is “springy”. So I can scroll to SEE the next button, but when I release scroll the screen springs back to where I can no longer see it so I can’t CLICK on it.
This is the quality I would expect from spending called “Ride Pingo” which made my wife and I both laugh when I first said it out loud.
Sadly I cannot give it 0 stars and still write a review, so they get 1 for “can’t even register to use the application” out of 5.
Does not support time zones! Beware!!
by Überwaffle
Scheduled a ride 6 hours before I needed it for 3pm. I was in the Boise airport flying to Seattle.
When I landed the app showed my confirmed ride at 2pm ! I scrambled and called to get this fixed. They were able to cancel the 2pm but could not reschedule me for 3.
It’s apparent that the app does not take time zones into account Boise is an hour ahead. I could not find a way to contact the developer but this should get fixed!
Have a Problem with Ride Pingo? Report Issue
Why should I report an Issue with Ride Pingo?
- Pulling issues faced by users like you is a good way to draw attention of Ride Pingo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ride Pingo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ride Pingo.
