Matte Collection app not working? crashes or has problems?

Matte Collection Status

Last Updated on 2024-08-20 by KJ Trade LTD Inc

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User reports 0

1 Reported Issues: 😵🆘🛟🚨📢

Nicole Junod

2022-08-12

I didn’t receive all of the items I ordered. The receipt has everything however I’m missing two things. Also the one is the wrong size. Order 1096747

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Common Matte Collection Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Matte Collection app on iOS and Android devices. Solve all Matte Collection app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Matte Collection iPhone Issues and Solutions

Matte Collection iOS app crashes, not working, errors
Matte Collection iOS app network issues
Matte Collection on iOS has black/white screen

Matte Collection Android App Issues and Solutions

Matte Collection has errors/crashing/not working
Matte Collection server network connectivity issues
Matte Collection has black screen

Matte Collection iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Matte Collection app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Matte Collection app crashes or not working on Iphone (iOS):

Close and restart the Matte Collection app on iPhone
Update Matte Collection app to the Latest Version for iOS
Uninstall and reinstall Matte Collection iPhone app
Update your iPhone to the latest iOS version

Fix Matte Collection on iPhone unable to connect to server/internet connection issues::

To resolve Matte Collection network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Matte Collection black/white screen (blank screen) on iPhone:

Follow the Matte Collection iOS app troubleshooting guide Here →

Matte Collection Android App Issues and Solutions

Fix Matte Collection not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Matte Collection app issues:

Force Stop the Matte Collection App
1. On android, goto "Settings" » click Matte Collection app. » click "Force Stop".

Update Matte Collection to the latest version on PlayStore

Clear Matte Collection App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Matte Collection app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Matte Collection.

Fix Matte Collection unable to contact server/ Matte Collection internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Matte Collection » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Matte Collection » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Matte Collection on android.

Solve Matte Collection black/white screens issue on Android:

Follow the Matte Collection android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KJ Trade LTD Inc, developers of Matte Collection.

About this app

Our app provides a simpler way to manage your orders and keep track of your favorite pieces and style inspiration. Here you can browse and shop latest trends in swim, basix, beauty, and accessories. Upgrade your shopping experience and join the Matte Collection App. We'll see you there! Welcome to the official Matte Collection app. You'll have quick access to new releases, sales and exclusive perks. Hi Babes!