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Published by Ingo Schwan

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Common Davilo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Davilo app on iOS and Android devices. Solve all Davilo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Davilo iPhone Issues and Solutions

Davilo iOS app crashes, not working, errors
Davilo iOS app network issues
Davilo on iOS has black/white screen

Davilo Android App Issues and Solutions

Davilo has errors/crashing/not working
Davilo server network connectivity issues
Davilo has black screen

Davilo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Davilo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Davilo app crashes or not working on Iphone (iOS):

Close and restart the Davilo app on iPhone
Update Davilo app to the Latest Version for iOS
Uninstall and reinstall Davilo iPhone app
Update your iPhone to the latest iOS version

Fix Davilo on iPhone unable to connect to server/internet connection issues::

To resolve Davilo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Davilo black/white screen (blank screen) on iPhone:

Follow the Davilo iOS app troubleshooting guide Here →

Davilo Android App Issues and Solutions

Fix Davilo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Davilo app issues:

Force Stop the Davilo App
1. On android, goto "Settings" » click Davilo app. » click "Force Stop".

Update Davilo to the latest version on PlayStore

Clear Davilo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Davilo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Davilo.

Fix Davilo unable to contact server/ Davilo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Davilo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Davilo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Davilo on android.

Solve Davilo black/white screens issue on Android:

Follow the Davilo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ingo Schwan, developers of Davilo.

100% Contact Match

Developer: DAVILO Team

E-Mail: [email protected]

Website: Visit Davilo Website

About this app

The first tutoring app for the German language, which has been developed by a group of certified German teachers according to the latest methodological and didactic principles.