Are you having issues? Select the issue you are having below and provide feedback to Octopus Electroverse.
Route calculation not workinh
Calculating route gives error message ‘Oops: something went wrong’
Complete guide to troubleshoot Octopus Electroverse app on iOS and Android devices. Solve all Octopus Electroverse app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Octopus Energy, developers of Octopus Electroverse.
One place for all your charging needs. * Electroverse map toggle - Switches map visibility between all chargers and those compatible with Electroverse. * Map filters - Search for Electroverse charging stations near you via charging speeds, socket types and networks. * Detailed Charger Information - Shows live charger availability, a renewable energy icon to help you charge with 100% green energy, and important location details (such as charging costs and other parking restrictions). * In-app charging - Charge your vehicle via OctopusElectroverse ! Download OctopusElectroverse to discover electric charging stations near you (including real-time information on charging cost and availability), view your charging history and track your carbon footprint, manage your Electrocards and account, and even start a charge from your phone! One app. One card. One map. Access over 500,000 EV chargers across the UK, Europe, and beyond with the all-powerful Electroverse! Simply plug in and tap 'start charge' on your phone. To see which providers are currently compatible with this feature (and discover additional features), check out the FAQs on the Electroverse website.