Contact iDiagnosis

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About: iDiagnosis app allows you to diagnose mobile components, hardware & sensors of
your iPhone/iPad and gives a detailed report of each test. It also displays
feature and configuration details of the devices including IMEI that helps
ensure that you’re not buying a stolen phone.


 
  2026-04-14

iDiagnosis Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: [email protected]







3 Most reported problems 😔💔

3.4 out of 5

Blocked by startup screen

2025-04-10

by TheChasm

I just installed iDiagnose on my iPad mini. When I start it, I see only a screen with instructions to upload a screenshot taken after dialing *#06# to get the IMEI #. My iPad mini doesn’t have cellular nor a phone app. I don’t see an option to skip or cancel. I didn’t see in the apps description that this needed cellular to run. Can you help me out, I’m pretty sure I must be missing something.

Thanks!

Chas

Worst App Now

2025-04-11

by DerGroßmann

Used to be like the best app. Since afaik there’s no built-in self diagnosing app on iPhone. But now they require an IMEI number and something about Trade Ins. I’m sorry, but I WILL NOT give you access to sensitive material such as my IMEI number. ESP when these guys, like everyone else, prob just sell our data anyways.

Plus how are you do diagnose a device that’s Wi-Fi only..?

Useless on WiFi only ipad

2025-04-12

by News Convert

Requires screenshot showing iPad’s cellular modem. Unless your iPad has one, you can’t get past the opening screen.




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Why should I report an Issue with iDiagnosis?

  1. Pulling issues faced by users like you is a good way to draw attention of iDiagnosis to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a iDiagnosis customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iDiagnosis.


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