Unofficial Map app not working? crashes or has problems?

Unofficial Map Status

Published by Digitech Apps

An unofficial fan-made map for Genshin Impact. Find all side quests and
collectibles in Teyvat with this digital companion! FEATURES: • Over 600
locations - Find all Anemoculus, Chests, Shrines & more! • 70+ categories -
including Quests, Seelies, Books, resources & Teleport Waypoints • Quicksearch
- just type the name of a location to instantly find what you're looking for.

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Common dislikes about Unofficial Map app

- If a user's device is stolen or lost, they may lose access to their login information and progress.

- Some users have reported issues with registering new accounts and logging in, which may be a security concern.

- The 100 item limit for marking things found is seen as a drawback by some users, as it defeats the purpose of a map app for Genshin.

Have a Problem with Unofficial Map: Genshin Impact? Report Issue

Common Unofficial Map Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Unofficial Map app on iOS and Android devices. Solve all Unofficial Map app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Unofficial Map iPhone Issues and Solutions

Unofficial Map iOS app crashes, not working, errors
Unofficial Map iOS app network issues
Unofficial Map on iOS has black/white screen

Unofficial Map Android App Issues and Solutions

Unofficial Map has errors/crashing/not working
Unofficial Map server network connectivity issues
Unofficial Map has black screen

Unofficial Map iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Unofficial Map app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Unofficial Map app crashes or not working on Iphone (iOS):

Close and restart the Unofficial Map app on iPhone
Update Unofficial Map app to the Latest Version for iOS
Uninstall and reinstall Unofficial Map iPhone app
Update your iPhone to the latest iOS version

Fix Unofficial Map on iPhone unable to connect to server/internet connection issues::

To resolve Unofficial Map network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Unofficial Map black/white screen (blank screen) on iPhone:

Follow the Unofficial Map iOS app troubleshooting guide Here →

Unofficial Map Android App Issues and Solutions

Fix Unofficial Map not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Unofficial Map app issues:

Force Stop the Unofficial Map App
1. On android, goto "Settings" » click Unofficial Map app. » click "Force Stop".

Update Unofficial Map to the latest version on PlayStore

Clear Unofficial Map App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Unofficial Map app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Unofficial Map.

Fix Unofficial Map unable to contact server/ Unofficial Map internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Unofficial Map » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Unofficial Map » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Unofficial Map on android.

Solve Unofficial Map black/white screens issue on Android:

Follow the Unofficial Map android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Digitech Apps, developers of Unofficial Map.

27.27% Contact Match

Developer: Map Genie

E-Mail: [email protected]

Website: Visit Unofficial Map Website

About this app

Find all side quests and collectibles in Teyvat with this digital companion! • Over 600 locations - Find all Anemoculus, Chests, Shrines & more! • Quicksearch - just type the name of a location to instantly find what you're looking for. • Progress Tracker - mark locations as found and track the progress of your collectables. • Take Notes - marking places of interest by adding notes to the map. NOTE: UnofficialMap is still work-in-progress and we're adding more locations every day! An unofficial fan-made map for Genshin Impact. If you find a bug, or have any suggestions for UnofficialMap , please use the 'Send Feedback' option below to let us know!