Contact Collectibles com Support
Company Name: Buchdeals GmbH
About: The only app you need to track and manage your sports cards and Pokémon cards
value for free. With the biggest database in the industry of more than 13.
Collectibles com Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Collectibles.com: Scan + Value. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Collectibles.com: Scan + Value. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Buchdeals GmbH
Verified email
Contact e-Mail: info@getcardbase.com
Verified email ✔✔
E-Mail: info@getcardbase.com
Website: 🌍 Visit Cardbase Website
Privacy Policy: https://getcardbase.com/privacy/
Developer: Collectbase Inc
Read 5 Customer Service Reviews 😭😔💔
I have lost my Android edition and my PC won't let me in. Apple Now Only?
Was entering cards last night and as long as the card came up with name and number everything was fine. When I had to search for the card using name, number, year, set name etc… I was not allowed to save the card. This is the error code it was giving AxiosError: Request failed with status code 422
So much potential… wasted
by G35er
I have likely spent as much time on this app as anyone else. I downloaded it about a year ago and thought I found the answer to my prayers - a database that keeps track of my cards AND the prices they are trending at. Too good to be true?
In short, yes. The app functions as you might expect from a third rate developer. Constantly glitching, wrong and not current information on card sales, features that have never worked (custom sales feed) and they almost never have updates. I think there’s been two, maybe three updates in a year. Compare that to CardLadder who updates and has new features that they actually implement every week.
I was all for this app and used to have some dialogue with their CEO on suggestions to help improve it. I’ve invested too much time (1500 cards added with photos) to just walk away. But sadly, that’s what it’s come to. My emails to report issues are completely ignored for weeks and weeks.
Suggestion to the developers - listen to your customers. We use the app - you probably don’t. At the very least, reply when we report glitches that are impairing our ability to use it.
Long way to go
by MikeRwestfield
Cardbase along with EBay, who is beta testing a similar service, is attempting a live baseball card database whereby users can upload graded cards and have live value updates based on recent eBay sales for comparably graded cards. The problem is;
getting the card database uploaded in a standard template that can be mapped to eBay in such a way to get accurate price feeds, no easy task. Of the 600 plus psa graded cards I uploaded , a decent number, are not mapped properly and are missing price feeds and value updates from eBay. The service is a work in progress. Seems like a straightforward task, but with no uniformity for compiling the data (card mfg, player name, card #, psa grade and year) mapping the feeds from eBay presents a challenge. I would give Cardbase an A for effort.
Great app…when it’s working.
by Gonzo1087
The whole idea of this app is great. However I’m constantly logged off and then it takes me try after try to get logged in. Often I have to delete the app and reinstall to be able to stay logged in for a few days and then I have to reinstall again. It’s a great idea when it’s working but with the issues constantly logging me off it really gets frustrating.
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