Contact Renasant Card App Support
Published by Renasant Bank on 2023-11-25 About: Card App is the best way to get the most from your Renasant Bank debit cards.
• Clearly see your purchases with cleaned up merchant names, location on a
map and store info.
How to Contact Renasant Card App Customer Service/Support
Listed below are our top recommendations on how to get in contact with Renasant Card App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Renasant Card App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Renasant Bank
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Developer: Renasant Bank
E-Mail: [email protected]
Website: Visit Renasant Card App Website
64% Contact Match
Developer: Renasant Bank
E-Mail: [email protected]
Website: Visit Renasant Bank Website
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Reported Issues: 3 Comments
By DollyforSue
Won't log in
I have an iPhone8. It logged in through the main Renasant app once, and looked fairly neat while I poked around in it that time, but following that one experience, it won't let me log in. It opens to the screen saying it will launch the Renasant app, but it never does anything. If I open the Renasant app at this point and manually log in directly through there, nothing happens. If I try to log in through the card app with my Renasant login credentials, it says they're wrong. I was never prompted to make unique login credentials for the card app, so I don't know what it wants. There is nothing like a "Forgot password" option to select. Finally, I deleted the app and reloaded it. It gave the same prompt saying it would now log in through the main Renasant app, but nothing ever happened. Dead app. So much time and frustration over an app that I still know basically nothing about. This app launch was a total failure.
By 1Directioner99
Unable to Link
I have tried for days to link the card app to my renasant app, and it doesn’t do anything. Several weeks ago I tried it as well, but nothing has changed since then either. Everytime I open the app, it tells me to sign in with Renasant mobile. Everytime I open renasant mobile, it tells me to download the card app. It also says if I already have it downloaded, that I need to have the most updated version of the app and update for my phone. I have both. It’s very disappointing as the card app looks interesting! Please help or fix whatever bug this is!
By Tara Herring
Login issues with card app
I too continue to have problems with login for the card app. I cannot get in the app if I try directly or thru the banking app. Yes I HAVE CALLED customer service multiple times with today being my third time. The call lasted 34 minutes. I have made all phone updates and uninstalled/reinstalled the app. So far no one in customer service has resolved the problem for me. I had to ask for a ticket to be created/submitted. Adreanna was the customer service rep and I felt she was a bit curt-they have recorded line and are welcome to listen.
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Why should I report an Issue with Renasant Card App?
- Pulling issues faced by users like you is a good way to draw attention of Renasant Card App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Renasant Card App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Renasant Card App.
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