popAir app not working? crashes or has problems?

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Last Updated on 2020-09-27 by Matt Anderson

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Common popAir Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot popAir app on iOS and Android devices. Solve all popAir app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

popAir iPhone Issues and Solutions

popAir iOS app crashes, not working, errors
popAir iOS app network issues
popAir on iOS has black/white screen

popAir Android App Issues and Solutions

popAir has errors/crashing/not working
popAir server network connectivity issues
popAir has black screen

popAir iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever popAir app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix popAir app crashes or not working on Iphone (iOS):

Close and restart the popAir app on iPhone
Update popAir app to the Latest Version for iOS
Uninstall and reinstall popAir iPhone app
Update your iPhone to the latest iOS version

Fix popAir on iPhone unable to connect to server/internet connection issues::

To resolve popAir network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix popAir black/white screen (blank screen) on iPhone:

Follow the popAir iOS app troubleshooting guide Here →

popAir Android App Issues and Solutions

Fix popAir not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent popAir app issues:

Force Stop the popAir App
1. On android, goto "Settings" » click popAir app. » click "Force Stop".

Update popAir to the latest version on PlayStore

Clear popAir App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "popAir app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch popAir.

Fix popAir unable to contact server/ popAir internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click popAir » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got popAir » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch popAir on android.

Solve popAir black/white screens issue on Android:

Follow the popAir android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Matt Anderson, developers of popAir.

About this app

Get the most up to date air quality reading that is closest to you.