Pass Track Reviews

Pass Track Reviews

Published by on 2023-02-03

🏷️ About: Pass Track app is developed by the National Information Technology Board, Government of Pakistan. It aids in assessing and tracking of National and International passengers'n coming to Pakistan from other effected Covid-19 Countries.


       


Is Pass Track Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
50.0%

😎 Positive experience
33.2%

🤬 Negative experience
16.8%

~ from Justuseapp.com NLP analysis of 228 combined software reviews.

Is Pass Track Safe?
Pass Track is very safe to use.
66.4/100

  Safety Analysis »»

Is Pass Track Legit?
Pass Track looks authentic and legitimate.
166.4/100



Summary of Customer Reviews (Takeaways): 💎

- Quick response on WhatsApp and email

- Great initiative from the Pakistani government

- App worked for us



Read 28 Customer Service Reviews 😠💢

2.0 out of 5
This app is a disaster

Forget about using PassTrack , I can’t even register. The third field on the registration page is labeled as ‘Phone’ and is a numeric field only but it expects users to enter their email. There’s no way you can enter an email in this numeric field and as a result one cannot proceed further. I am traveling within few days and Idk if they will even fix this soon. Do you guys even do basic testing before releasing PassTrack ? What are the alternatives?

Worst app

This is worst design I ever seen there is no option to partially save your information if you miss some thing or wants to edit it erase all date means extra 30 mins.

It could improve if they provide option to partially save data.

Improve upload process

piece of Tattiii

So disappointed, app has so many flaws and bugs. Crashes intermittently then have to start over. Not user friendly at all. Name of cities are not in alphabetical order, you will have to keep scrolling to find your destination city. Specially when visiting from overseas as a foreigner and they want you to put Tahseel and Zilla. I really hope App Store remove this useless app just to save people from frustration and anger. Aaaaarrrghhh

Ugly & very unprofessional work

Whoever made PassTrack needs to be fired.
PassTrack doesnt have head or Toes.
Useless very user unfriendly and still dont know which location i have to upload medical records.
Do some software testing before launching. If u dont know ask some professional there if have any

Bad website

Very bad site
Starts all over again
We do we need to fill in all the data for the same passenger every time we sign in. Totally lost unable to use the site. You can see the ratings and something needs to be done

Rubbish app, another punishment for being Pakistani by govt of Pakistan

App has many bugs and doesn’t go smooth
Qatar airways at Atlanta, Usa airport not let us board the plane for not having app data executed and we missed the flight and have to pay more in rescheduling
In Lahore airport no one even asked about PassTrack
Another punishment for overseas Pakistanis beside Nicop card and other hurdles to come back home
Pakistani authorities should be wise to implement these kind of orders
Planning to do law suit on Qatar Airways and Pakistani authorities if time permits
Hate to send dollars to Pakistan in this kind of embarrassing hurdles

Screen went black.

I completed all the info and the screen went black at the end. Now I try to open again but it is still black. Same happened to my daughter. Can’t access PassTrack .

Crappy App

Does anyone test these apps before throwing it on PassTrack Store. The whole team including the ministry that approved PassTrack should be fired. If I could give it zero stars, I would. How do you expect foreigners to know the Districts and Tehsils in Pakistan. All the lists are not in alphabetical order… seriously. PassTrack is a joke and I hope Apple kicks it off PassTrack Store.

HORRIBLE APP

I had just created an account and instead of sending me to the dashboard, it’s still at the same page when you first download it. And that’s still not the worst part. After I registered, I tried to login with the EXACT SAME email address and the phone number. It was also the EXACT SAME password and it STILL said it was incorrect. Please fix this. No wonder you guys have a 2.2 star review 🤦‍♂️

Horrible

PassTrack don’t even work, so please save your time. Their website is also bogus. I don’t know how I will and you submit the information. I wonder if the developers even fell ashamed when they see 2.3 ratings. I am sure it will go down more. Oh my mistake the developers don’t even bother to check the ratings and PassTrack problems.

Full of bugs

Did someone test PassTrack? I am getting ready to board the plane and trying to enter the info. If I enter my DoB as Dec 10, it ignores it and puts Dec 11. Doing the same thing with the arrival date.
The sorting order of countries and cities in Pakistan is incomprehensible— but one can get around tgat by just going through the list. There is nothing I can do with the dates

I missed my flight due to this app

The person responsible for PassTrack should be fired. Period

I am cp of software and I had to use PassTrack

I don’t even know where to start

In short it has lots of bugs
Many UI errors
Too many fields etc etc

Keeps mixing up destinations

I added specific countries in the departure and destination country section and after I submit everything it mixes them up?? Can you fix it

Upload issues

Please fix PassTrack . Make it faster and upload needs to be fixed.

Thanks in advance

Overall good

Minor bugs that can easily be fixed, overall a good app

Saves the time

Great app, helps you and the concerned authorities with your current health and travel requirements. Also a good initiative from the Pakistani government.

Convenient

Easy to use for international traveling.

Worked well

It worked well for me. No issues.

Prompt Response

Had a few questions and got a super quick response on WhatsApp and email. Great job!

Y’all just doing things last minute

App worked for us lol

Bad and glitchy app

I lost my flight because PassTrack kept loading my document. Since it never uploaded and kept loading I was denied boarding. Its sad how bad this is.

Unorganized

Most unorganized App. Hard to download and navigate! Instructions not clear at all!! Needs a lot of improvement!

One of the worst apps I have ever used

I have tried submitting my info multiple times without success. No error and no progress.

App not opening

I opened app two days ago and now i want to update my covid test results app is not at all opening and am getting msg that PassTrack is pretending to b govt app and server is invalid need help

Missed my flight

PassTrack is too slow last night try to upload my COVID-19 test but it doesn’t upload till 1 hour and then I missed my flight

Not working

I wrote thrice the information, try to submit it won’t go through. Please fix the problem

Question

Is PassTrack only suppose to be for Pakistani nationals ??? Because it’s asking for NIC # which I don’t have

Aisha
2022-06-27

This app is an absolute disgrace, whoever made it and continues to allow it to not be fixed should be ashamed of themselves. My brother nearly missed his flight because the app wouldn't download successfully on his phone, so he had to ask me to register him and screenshot the registration so he could check in with only minutes to spare. Registration of all the different docs takes about 25 mins. So much stress , completely not user friendly, ridiculous system.



Is Pass Track Safe? 🙏

Pass Track is very safe to use. JustUseApp Safety Score for Pass Track is 66.4/100.
This assessment is based on our NLP analysis of 228 user reviews. Combined with the app store average rating of 2.0/5.

Safety Analysis

75.8% of users say app is risky 🚨
75.8%

20.3% of users say app is safe 👍
20.3%

4% of users have some concerns ⚠️
4%


Is Pass Track Legit? 💯

Pass Track looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Pass Track is 166.4/100 .
This conclusion is based on analysis of 228 user reviews.

🔏 Privacy & Data Safety

Pass Track collected the following data from you:

  • Data Not Collected:



How was your experience with Pass Track? Post a Review




Features

The applications has a in build smart option for scanning of the Passport with MRZ reader , adding ease for the travelling persons in filling required basic information against evaluation of been asymptotic symptoms of COVID.

The application comes with scanning option of National Identity Card of Pakistan via QR and Barcode scanning feature.

It aids in assessing and tracking of National and International passengers'n coming to Pakistan from other effected Covid-19 Countries.

Pass Track app is developed by the National Information Technology Board, Government of Pakistan.

  Contact Support
Developer:
National Information Technology Board