Company Name: David Goncalves
About: Planta18 is an experiential marketing agency that creates experiences that inform, influence,
educate and entertain.
Headquarters: Madrid, Madrid, Spain.
Listed below are our top recommendations on how to get in contact with Planto: Plant Identifier. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Planto: Plant Identifier. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Planta 18https://www.iubenda.com/privacy-policy/73478033
https://www.iubenda.com/terms-and-conditions/73478033
I want to cancel my subscription to planto
by Vdawg003
I used it here and there to make sure plants weren’t toxic to my dog. I eventually go ahead and pay $10 for unlimited monthly. Not long after I try to scan a picture and it says I can’t and to click this link to pay for monthly unlimited. I click it, it tells me I already have it but then still won’t let me scan. So I wasted $10 and now can’t even figure out how to cancel it. Contacted them and no answer. Don’t waste your $.
Update- it keeps charging me and there is no way for me to cancel my subscription that I can find! This app is GARBAGE
by Adastran
I wanted to see how this app worked, so I signed up with the understanding that I could cancel it in a few days. I went on the app, but there is no opportunity given to cancel. They do have a “contact” option so I used that to tell them I never wanted this and am dismayed that they have now charged my Apple account for several weeks now for $4.99 per week! What kind of people trick you into signing up for a free trial, then won’t let you cancel as agreed? Extremely disappointed, if not completely disgusted.
by 10202021
Like many others, I loved the app at first. Bought a yearly subscription. After an iOS update, it stopped working. You cannot restore app - will not allow. You must sign in to your gmail account within the app to even submit a contact form (while the app is open and “views” you typing in your password). No response. I changed all my passwords. Does not seem safe.
Also, didn’t even work as the free version while I awaited a response. Tried to contact Apple as well.
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