Duet Camera app not working? crashes or has problems?

Duet Camera Status

Last Updated on 2024-06-10 by Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA.

I have a problem with Duet Camera

Are you having issues? Select the issue you are having below and provide feedback to Duet Camera.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Duet Camera Problems 😠👌🔥

- Cannot play videos side by side and adjust them.

- App freezes after exporting the video multiple times.

- Requires in-app purchase after one use.

- Unable to save the combined video as the app does not trigger the prompt to request access to photos.

Have a Problem with Duet Camera - Dual Recording? Report Issue

Common Duet Camera Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Duet Camera app on iOS and Android devices. Solve all Duet Camera app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Duet Camera iPhone Issues and Solutions

Duet Camera iOS app crashes, not working, errors
Duet Camera iOS app network issues
Duet Camera on iOS has black/white screen

Duet Camera Android App Issues and Solutions

Duet Camera has errors/crashing/not working
Duet Camera server network connectivity issues
Duet Camera has black screen

Duet Camera iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Duet Camera app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Duet Camera app crashes or not working on Iphone (iOS):

Close and restart the Duet Camera app on iPhone
Update Duet Camera app to the Latest Version for iOS
Uninstall and reinstall Duet Camera iPhone app
Update your iPhone to the latest iOS version

Fix Duet Camera on iPhone unable to connect to server/internet connection issues::

To resolve Duet Camera network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Duet Camera black/white screen (blank screen) on iPhone:

Follow the Duet Camera iOS app troubleshooting guide Here →

Duet Camera Android App Issues and Solutions

Fix Duet Camera not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Duet Camera app issues:

Force Stop the Duet Camera App
1. On android, goto "Settings" » click Duet Camera app. » click "Force Stop".

Update Duet Camera to the latest version on PlayStore

Clear Duet Camera App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Duet Camera app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Duet Camera.

Fix Duet Camera unable to contact server/ Duet Camera internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Duet Camera » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Duet Camera » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Duet Camera on android.

Solve Duet Camera black/white screens issue on Android:

Follow the Duet Camera android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA., developers of Duet Camera.

About this app

Duet Camera is a powerful tool for creating side by side videos using both of your device's cameras at the same time or combining two existing videos! Record videos using the back and front camera's at the same time* and create the perfect Duet or export both videos separately! Select 2 videos from your camera roll and create the perfect Duet for sharing on your social networks! iPhone XR, iPhone XS, iPhone XS Max, iPhone 11 Pro, iPhone 11 Pro Max, new iPhone SE, iPad PRo 2018 and iPad Pro 2020.