Contact LEGIT APP Authentication Support

by Awesomeguy1119

So I sent some pictures of some Jordan 11s that I know are real, I just wanted to send them in cause I’m gonna sell them, they said they came back as replicas because of exterior inner. After looking at that, and looking at other replicas, they all said “exterior inner”. After I noticed that I looked at the real pairs and mine looked no different then the real pairs. So that means y’all just see one little tiny mistake in stitching prolly because someone would wear the shoes and just say they are fake even though they look exactly the same as the real shoes. THIS MAKES NO SENSE. Please don’t rush while legit checking shoes because people are gonna put in real shoes and y’all will say they are fake. I saw another review saying he put in real air forces and y’all called them fake. You guys need to fix your system and actually look at shoes and not rush through them. ACTUALLY LEGIT CHECK THE SHOES!!!!

by Ambermoon82

I 100% bought my Jordan 1 Travis Scott Canary from Snkrs. Went to sell them and the buyer got replica results from this app. Me knowing my shoes are legit paid the $5 to get results in under 10 min because I was literally right there about to sell them to get a result. Eveything came back legit except the label. So I have real shoes, real top and real bottom box but the label is fake. Wow. So I emailed them and they kept telling me to get a refund from the reseller or consignment shop. Snkrs is neither of those. I so wish I could post the ss of the interaction with them because it’s absolutely no help once they say your shoe is a replica, no refund and no response as to what was wrong with the label. They aren’t always Legit. So I missed out on $475 because they said I had a fake label. Wow 1st and last time using this app. I will NEVER use this app again.

by Honestyisthepolicy3

I submitted an item with detailed pictures as required and additional detailed photos. My items was determined to be inconclusive by one of their 8 year veteran authenticator. No explanation why.
Keep in mind this a brand that they say they specialize in..

After reviewing their past authentications i have yet to find where they have actually authenticated a real Essentials Fear of God hoodie. They have only ever reported fakes and they were obviously fake.

I decided to give them a shot and see what they could come back with but I’m sure myself my item is legit. (Thrifted)

If you just look at your item and feel it and it have some doubt it’s fake…. It’s fake.

Overall you have the item in your hands and your opinion of the item is much more valid than someone looking at pictures that probably used google image like you.

Legit app did refund me my tokens but it’s useless to me because I don’t think I’d use their service again due to it’s a waste of two people’s time.