Capital Koala app not working? crashes or has problems?

Capital Koala Status

Last Updated on 2024-01-05 by Capital Koala

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

55.6%

44.4%

problems reported in the last 24 hours

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Common Capital Koala Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capital Koala app on iOS and Android devices. Solve all Capital Koala app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capital Koala iPhone Issues and Solutions

Capital Koala iOS app crashes, not working, errors
Capital Koala iOS app network issues
Capital Koala on iOS has black/white screen

Capital Koala Android App Issues and Solutions

Capital Koala has errors/crashing/not working
Capital Koala server network connectivity issues
Capital Koala has black screen

Capital Koala iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capital Koala app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capital Koala app crashes or not working on Iphone (iOS):

Close and restart the Capital Koala app on iPhone
Update Capital Koala app to the Latest Version for iOS
Uninstall and reinstall Capital Koala iPhone app
Update your iPhone to the latest iOS version

Fix Capital Koala on iPhone unable to connect to server/internet connection issues::

To resolve Capital Koala network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capital Koala black/white screen (blank screen) on iPhone:

Follow the Capital Koala iOS app troubleshooting guide Here →

Capital Koala Android App Issues and Solutions

Fix Capital Koala not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capital Koala app issues:

Force Stop the Capital Koala App
1. On android, goto "Settings" » click Capital Koala app. » click "Force Stop".

Update Capital Koala to the latest version on PlayStore

Clear Capital Koala App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capital Koala app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capital Koala.

Fix Capital Koala unable to contact server/ Capital Koala internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capital Koala » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capital Koala » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital Koala on android.

Solve Capital Koala black/white screens issue on Android:

Follow the Capital Koala android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Capital Koala, developers of Capital Koala.

About this app

Effectuez ensuite vos achats comme d'habitude : votre remboursement remontera dans votre compte Koala le jour même, ou sous 1 semaine maximum. Recherchez directement les commerçants dans l'app, sans passer par votre navigateur, et accédez à leur site mobile. Profitez des codes promos en 1 clic : ces codes que nous négocions pour vous chez les commerçants sont cumulables avec vos remboursements Koala !