Are you having issues? Select the issue you are having below and provide feedback to Everbridge Contact Tracer.
- Runs constantly in the background, even when not in use, causing significant battery drain.
- Can cause the phone to get hot to the touch.
- Has caused some users to experience a decrease in battery health.
- Some users have reported that the app drains their battery even with background refresh turned off.
- The latest update seems to have caused significant battery drain issues for some users.
Complete guide to troubleshoot Everbridge Contact Tracer app on iOS and Android devices. Solve all Everbridge Contact Tracer app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Everbridge, Inc., developers of Everbridge Contact Tracer.
Everbridge, in partnership with the Confederated Tribes of Siletz Indians, has introduced the Contact Tracing functionality in Western Oregon, Northern California and Southern Washington to keep communities safe from COVID-19. The Contact Tracing feature is available for all employees of the Siletz Tribes and to help similar organizations in preventing the spread of the virus. No personal identifying information is ever exchanged between people using the Everbridge Mobile app. Only COVID-19 data that could endanger your health is shared with (public) health officials. Your information will never be shared with any other 3rd party. Use of EverbridgeContactTracer and participation is completely voluntary. Please see our Privacy Policy for further information.