Secure-a-Spot: Find Parking Reviews

by Petloo

This is not a legitimate business. It is a total scam on the order of a Nigerian Prince. No matter what you do, SecureaSpot will not register your payment. There will be no attendant to help you, but the moment you walk away, they will give you a $35 ticket (when you pay they will add a $5 convenience fee even though there is no other way to pay). If you try to appeal (it’s difficult to figure out how to), they will not respond, and will double the fine after 5 days, 30 days, and so on. If you’ve already parked there, it’s best to cut your losses and pay the fine. Don’t waste your breath under the assumption that they are anything other than con artists.

by Kitts*

I downloaded SecureaSpot to pay for parking, but it kept crashing, so I was unable to pay. When I got back to my car, I had a ticket for $35 if paid in 5 days, $65 if paid in 30 days, and $85 if paid in 60. Then, they turn to collections. I filed a dispute, but I have not heard back. I’m happy to pay them the $2 I owe them, but no more than that. I’m not sure how big this operation is, but I see a lawsuit in the making. Like many other reviewers on SecureaSpot, I don’t usually write reviews, but this company is unbelievable. I will never park in one of their lots again.

by Disgruntled Optimist

Parked using SecureaSpot . Got delayed on my way back and showed up 7 minutes late; already had a ticket on my window. They claimed I never even paid to park there and charged $65 for the “parking violation”. I appealed and sent my receipt and didn’t even receive a response. Reading through their terms of service carefully they do say no grace period (which is terrible customer service) but they also say you will be charged for the overstay by normal parking rates. $65 is not the normal parking rate. I feel taken advantage of and will never use a secure a spot parking location again.

by BVogt

I never write reviews, but felt compelled to do so with this. This company is an absolute scam!!! I will NEVER do business with them again and if they are the only option, I just won’t park there and move on. Their app is faulty and doesn’t work, the website doesn’t work and won’t take payments and there is no number to call and speak to someone. The ONLY thing they are fast and responsive at is fining you even when their systems don’t work. I’m half tempted in pursuing legal action against them. STAY FAR AWAY!!

by Hope This Helps ✌🏼

I paid for my spot and still received a fine 4 minutes after parking. They aren’t careful to see who has paid or not and the only way to refute is to have a print out of your ticket on the car, but there’s nowhere to print — you just have SecureaSpot . Reading other reviews, I don’t expect them to appeal the ticket. So I’m paying the fine, deleting SecureaSpot , and telling all my friends and family to NEVER GET SecureaSpot.

by EssJaye12

I’d rather drive around for 30 minutes than deal with this scam parking app. Supposedly, there is a website you can use to get set up and pay for parking, but you’ll stand around for 10 minutes wondering why it won’t load. Instead, you’ll be forced to download their app just so you can move on with your life. If you ever see this logo in a parking lot, run (or really drive) away!

by Dickie.R Wagner

SecureaSpot is awful and pretty much a scam. I paid for 36 hours worth of parking and not even 5 hours into it, I received a ticket for not paying for parking. Then when I went to appeal the ticket, the case wasn’t even in the system. Terrible app. Terrible service. Borderline illegal conduct.

by BigEZ In TX

You pay to park and then they put a violation notice, ‘parking ticket’ on your car demanding $65 or a threat to turn you over to collections. No phone number for support, only email to dispute. Email just says, too bad, pay the fine. Beware!
Austin, TX

by Gunjoo

Similar experience as other reviews. They dont care. They will never care. Theory is good but the group of folks that designed this doesn’t understand the word maintenance.

by Kaboguslawske

My time was expiring and instead of going back out to the lot, I just re upped my session during my meeting! Brilliant.

by Packofbadgers

Easy to find a lot near where I was going downtown and then passed like 3 more lots closer to my destination. So easy.

by WschulA

Only parking company that offers rewards program and very easy to use SecureaSpot . Love the QR codes

by Ryzzakiwi

Easy to use app. I got money /rewards added to my account after 3 bookings. I park a lot in Chicago.

by Mthgr8one

Very easy and convenient to use

by Beerfriendme

Loved the parking experience at all the Milwaukee lots I have used!