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This is not a legitimate business. It is a total scam on the order of a Nigerian Prince. No matter what you do, the app will not register your payment. There will be no attendant to help you, but the moment you walk away, they will give you a $35 ticket (when you pay they will add a $5 convenience fee even though there is no other way to pay). If you try to appeal (it’s difficult to figure out how to), they will not respond, and will double the fine after 5 days, 30 days, and so on. If you’ve already parked there, it’s best to cut your losses and pay the fine. Don’t waste your breath under the assumption that they are anything other than con artists.

I downloaded the app to pay for parking, but it kept crashing, so I was unable to pay. When I got back to my car, I had a ticket for $35 if paid in 5 days, $65 if paid in 30 days, and $85 if paid in 60. Then, they turn to collections. I filed a dispute, but I have not heard back. I’m happy to pay them the $2 I owe them, but no more than that. I’m not sure how big this operation is, but I see a lawsuit in the making. Like many other reviewers on this app, I don’t usually write reviews, but this company is unbelievable. I will never park in one of their lots again.

Parked using the app. Got delayed on my way back and showed up 7 minutes late; already had a ticket on my window. They claimed I never even paid to park there and charged $65 for the “parking violation”. I appealed and sent my receipt and didn’t even receive a response. Reading through their terms of service carefully they do say no grace period (which is terrible customer service) but they also say you will be charged for the overstay by normal parking rates. $65 is not the normal parking rate. I feel taken advantage of and will never use a secure a spot parking location again.