Houston ConnectSmart Traffic Reviews

Houston ConnectSmart Traffic Reviews

Published by on 2024-11-04

🏷️ About: Avoid traffic and save time and money with ConnectSmart, Houston’s first all-in-one, customized commuting and transportation app that improves your daily commute and travel within the greater Houston region. Customized Travel Options Tailored To Fit Your Needs Whether you’re a Houston driver looking to avoid traffic with real-time GPS navigation and road conditions, a METRO rider looking to improve your trip, or a carpoo.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
38.1%

🙄💅🫥 Neutral
31.3%

😎👌🔥 Positive experience
30.6%

~ from Justuseapp.com NLP analysis of 212 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Dynamic cycling routes

- Ability to purchase transit tickets within the app

- Covers driving navigation, carpool, public transit, and bike

- Local and aims to help Houston less congested

- Very useful functions for multimodal transportation

- Easy to use and helps understand transportation service



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Does not work

2024-05-08

Tried to sign up 3 times. It keeps asking for phone number but never received verification text message!!!

A MAJOR BUG ALREADY!

2024-05-15

App refuses to let me set up my account. It freezes during set up when I type in a new password!
Terms & Conditions refuses to open. My such misery so early on? 🤮

Drains battery

2024-05-08

Accurate directions. However, drained by battery when in use. Uninstalled HoustonConnectSmartTraffic .

Unusable for bicycles

2024-05-09

I loaded this in September 2022 and keep testing it from time to time. I send comments to the developers (routing through closed gates and fenced areas, routing on freeway frontage roads instead of immediately adjacent parallel trails and residential streets, incorrect placement of addresses) and these flaws have not improved. The battery drain seems lower but I don’t know if that’s HoustonConnectSmartTraffic or me scrapping my iPhone 8. I need to check if it is still giving ETA of hours as I approach my destination; that may be fixed. To summarize, I am ashamed of the poor performance of my tax $. I expected better of them.

Email & phone number required to use 18 million dollar app that tax dollars paid for!

2024-05-09

Since taxpayers paid 18 million dollars for this expensive app, I don't understand why you have to provide an email address AND phone number to use it. NO ONE WANTS TO SHARE THEIR PHONE NUMBER TO USE AN APP!!! We have enough scammers and robocallers calling as it is and right from the beginning you expect users to trust you with our personal information. No thanks!

Doesn’t work

2024-05-09

When using Apple ID just returns you to log in. Gets network error and can’t log in. Extremely buggy. Never did get logged in.

Cannot activate tickets after update

2024-05-17

Haven't been able to activate tickets after being forced to update. By far the worst issue with HoustonConnectSmartTraffic is how long it takes for tickets to activate as well as being prompted to update HoustonConnectSmartTraffic on its launch right when it's needed most to be functional.

Bad

2024-06-03

All of my purchased tickets disappeared when I purchased them before hand

Requires your mobile number

2024-06-07

I never got past signing in to try HoustonConnectSmartTraffic . I was ok with providing my name and email, but not my mobile number (they rejected a google voice number).

Account Creation Failed

2024-11-05

I tried to create an account but after entering required info the submit button remained disabled.

Verification Code Delay

2024-07-02

After learning about HoustonConnectSmartTraffic while watching the news I decided to try it. I downloaded HoustonConnectSmartTraffic and started the process of trying to login. Well, that was short lived since it took approx 32 mins to receive a phone verification code. It only allows 30 secs to input a code before asking to resend. By the time you get the code, 30+ mins later and try to add it, your time has expired. I tried this multiple times just to see if I needed to do something different but got the same result. I can’t get past this step to even create an account. Maybe this should be tested again, fixed and updated.

Needs improvement.

2024-05-07

HoustonConnectSmartTraffic does a good job of putting all of the services from the various traffic agencies in Houston under one app. There's a good bit of planning involved in what the developer has achieved here and it's pretty impressive to say the least. All that said,I believe the application could use some updated maps since there are a few instances where streets that don't exist are skewing suggested routes. I've also noticed that seeing walk speed preferences don't change the projected time it takes to walk to a bus stop. There's a lack of live bus arrival updates, something the default apple maps app handles really well and sometimes bus routes don't even show up as an option when apple maps suggests them readily. Overall this is better than the metro app but not by much. I also use HoustonConnectSmartTraffic for cycling directions and with the exception of the times when it tries to send me down roads that aren't there, it works pretty well in this cycling-hostile city.

Promising but needs more work

2024-05-07

HoustonConnectSmartTraffic is great, exactly what we need here in Houston! The only thing is it keeps crashing even when just doing simple tasks like putting in an address to start navigating. Not reliable enough for me to choose over Apple or Google Maps yet, but I hope to see some updates address this and other user issues!

Feels like in-beta

2024-10-11

I try to use HoustonConnectSmartTraffic as often as possible. There are some problems for sometimes it will not open. Additionally, there are times when I have to log in multiple days in a row for us with my other apps on iPhone, they open immediately. I really want it to open when I click HoustonConnectSmartTraffic . I think that when it doesn’t open, requires me to sign in again, that means a new update has been sent out. Not sure just a guess.

I’ll keep using it trying it out, but when I am leaving town, I’m gonna be using my Apple Maps.

Registered, app looks good

2025-04-01

Finally registered. Played with HoustonConnectSmartTraffic but haven’t gone anywhere yet.

Great app

2024-07-28

I really like HoustonConnectSmartTraffic! It shows a lot more accuracy than others when it comes to routes during rush hour.

A true gift to Houston

2024-10-10

All I have to say is, I don’t know how I traveled in Houston without ConnectSmart.

App Wallet is so handy!

2024-10-11

I was pleased to find out that I can buy my metro tickets in HoustonConnectSmartTraffic AND keep them in HoustonConnectSmartTraffic Wallet until I am ready to use it!! So much easier

Easy to use and great navigation tool!

2024-07-18

HoustonConnectSmartTraffic has very useful functions for mutimodel transportation.

Must have for Metro riders

2024-07-19

This is a wonderful app. I’m so glad someone told me bout HoustonConnectSmartTraffic.

Love a new traffic app tailor to Houston

2024-10-05

An alternative to google that covers driving navigation, carpool, public transit and bike. Love it is local and aim to help Houston less congested!

Good App But needs Improvement

2024-07-18

HoustonConnectSmartTraffic still missing the Apple Car Play & Android Auto features

Streamlined Navigation!

2024-07-22

Great app to help me navigate around Houston. With dynamic cycling routes and the ability to purchase transit tickets within HoustonConnectSmartTraffic my transit around Houston is smooth, simple and easy!

Parking!!!

2024-07-22

If you get tired of circling the block looking for parking, this is your app right here. You can check out all of the nearby lots to see how much space they have, how much they cost, etc. It navigates you to the lot then the rest of the way on foot after you park. Very cool!

No apple car play support

2025-09-15

Please add CarPlay and android auto support to allow more users. Looking forward for update. Thank you.

Great Transportation app

2024-12-14

HoustonConnectSmartTraffic is easy to use and help me understand the transportation service. 👍🏻

So easy to use

2025-01-14

Love HoustonConnectSmartTraffic! Apple Maps used to be my go to until I found out about ConnectSmart, I can do everything all within one app



Is Houston ConnectSmart Traffic Safe? 🤗🙏


Yes. Houston ConnectSmart Traffic is very safe to use. This is based on our NLP (Natural language processing) analysis of over 212 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Houston ConnectSmart Traffic Is 44.5/100.


Is Houston ConnectSmart Traffic Legit? 💯


Yes. Houston ConnectSmart Traffic is a totally legit app. This conclusion was arrived at by running over 212 Houston ConnectSmart Traffic User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Houston ConnectSmart Traffic Is 90/100..


Is Houston ConnectSmart Traffic not working? 🚨


Houston ConnectSmart Traffic works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Houston ConnectSmart Traffic? Post a Review




Features

Whether you’re a Houston driver looking to avoid traffic with real-time GPS navigation and road conditions, a METRO rider looking to improve your trip, or a carpooler in search of a safe ride, ConnectSmart was designed with you in mind.

Looking to save money on high gas prices and avoid traffic? Form your own private carpool groups with people you know and trust including family, friends, coworkers, and classmates and get alerted when someone’s trip matches up with yours.

Avoid traffic and save time and money with ConnectSmart, Houston’s first all-in-one, customized commuting and transportation app that improves your daily commute and travel within the greater Houston region.

ConnectSmart also has the ability for women to request female-only carpool groups to help ensure a greater level of comfort and security during your trip.

You can plan a trip on Houston METRO, see which bus lines and routes are includes, purchase new tickets or even use tickets already purchased through your wallet.

Once you have your bike, you can enter your destination to view bicycle-specific travel times and routes in trip planner and get turn-by-turn gps directions through the bicycle navigation feature.

In addition to guiding you door-to-door on your route, ConnectSmart allows you to seamlessly buy, store and redeem tickets on METRO including bus and lightrail.

- Find better routes, get real time road conditions, traffic updates, and travel times to avoid sitting in traffic.

Stop driving around in circles! Use ConnectSmart to search real-time parking availability near your final destination and pricing.

If you’re type A and like to plan ahead, you can always search for parking in advance of your trip.

If you’d like, we can even find the perfect carpool companion for your upcoming trip and pair you up with someone heading your way.

- Save money on gas with the ability to create public and private carpool groups.

- You can purchase transit tickets at any time through the app’s Wallet feature.

- Ticket purchases are seamlessly woven into the trip experience.

  Customer Service/Support
Developer:
Metropia Inc.


Website: