Houston ConnectSmart Traffic Reviews

Houston ConnectSmart Traffic Reviews

Published by on 2025-02-08

🏷️ About: Avoid traffic and save time and money with ConnectSmart, Houston’s first all-in-one, customized commuting and transportation app that improves your daily commute and travel within the greater Houston region. Customized Travel Options Tailored To Fit Your Needs Whether you’re a Houston driver looking to avoid traffic with real-time GPS navigation and road conditions, a METRO rider looking to improve your trip, or a carpoo.


       


Overall Customer Experience 😎


🤬 Negative experience
38.1%

🫥 Neutral
31.3%

😎 Positive experience
30.6%

~ from Justuseapp.com NLP analysis of 225 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Dynamic cycling routes

- Ability to purchase transit tickets within the app

- Covers driving navigation, carpool, public transit, and bike

- Local and aims to help Houston less congested

- Very useful functions for multimodal transportation

- Easy to use and helps understand transportation service



Read 27 Customer Service Reviews 😠💢

4.5 out of 5
Requires your mobile number

I never got past signing in to try HoustonConnectSmartTraffic . I was ok with providing my name and email, but not my mobile number (they rejected a google voice number).

Doesn’t work

When using Apple ID just returns you to log in. Gets network error and can’t log in. Extremely buggy. Never did get logged in.

Unusable for bicycles

I loaded this in September 2022 and keep testing it from time to time. I send comments to the developers (routing through closed gates and fenced areas, routing on freeway frontage roads instead of immediately adjacent parallel trails and residential streets, incorrect placement of addresses) and these flaws have not improved. The battery drain seems lower but I don’t know if that’s HoustonConnectSmartTraffic or me scrapping my iPhone 8. I need to check if it is still giving ETA of hours as I approach my destination; that may be fixed. To summarize, I am ashamed of the poor performance of my tax $. I expected better of them.

Verification Code Delay

After learning about HoustonConnectSmartTraffic while watching the news I decided to try it. I downloaded HoustonConnectSmartTraffic and started the process of trying to login. Well, that was short lived since it took approx 32 mins to receive a phone verification code. It only allows 30 secs to input a code before asking to resend. By the time you get the code, 30+ mins later and try to add it, your time has expired. I tried this multiple times just to see if I needed to do something different but got the same result. I can’t get past this step to even create an account. Maybe this should be tested again, fixed and updated.

Account Creation Failed

I tried to create an account but after entering required info the submit button remained disabled.

Drains battery

Accurate directions. However, drained by battery when in use. Uninstalled HoustonConnectSmartTraffic .

Bad

All of my purchased tickets disappeared when I purchased them before hand

A MAJOR BUG ALREADY!

App refuses to let me set up my account. It freezes during set up when I type in a new password!
Terms & Conditions refuses to open. My such misery so early on? 🤮

Email & phone number required to use 18 million dollar app that tax dollars paid for!

Since taxpayers paid 18 million dollars for this expensive app, I don't understand why you have to provide an email address AND phone number to use it. NO ONE WANTS TO SHARE THEIR PHONE NUMBER TO USE AN APP!!! We have enough scammers and robocallers calling as it is and right from the beginning you expect users to trust you with our personal information. No thanks!

Does not work

Tried to sign up 3 times. It keeps asking for phone number but never received verification text message!!!

Promising but needs more work

HoustonConnectSmartTraffic is great, exactly what we need here in Houston! The only thing is it keeps crashing even when just doing simple tasks like putting in an address to start navigating. Not reliable enough for me to choose over Apple or Google Maps yet, but I hope to see some updates address this and other user issues!

Registered, app looks good

Finally registered. Played with HoustonConnectSmartTraffic but haven’t gone anywhere yet.

Feels like in-beta

I try to use HoustonConnectSmartTraffic as often as possible. There are some problems for sometimes it will not open. Additionally, there are times when I have to log in multiple days in a row for us with my other apps on iPhone, they open immediately. I really want it to open when I click HoustonConnectSmartTraffic . I think that when it doesn’t open, requires me to sign in again, that means a new update has been sent out. Not sure just a guess.

I’ll keep using it trying it out, but when I am leaving town, I’m gonna be using my Apple Maps.

Great app

I really like HoustonConnectSmartTraffic! It shows a lot more accuracy than others when it comes to routes during rush hour.

Needs improvement.

HoustonConnectSmartTraffic does a good job of putting all of the services from the various traffic agencies in Houston under one app. There's a good bit of planning involved in what the developer has achieved here and it's pretty impressive to say the least. All that said,I believe the application could use some updated maps since there are a few instances where streets that don't exist are skewing suggested routes. I've also noticed that seeing walk speed preferences don't change the projected time it takes to walk to a bus stop. There's a lack of live bus arrival updates, something the default apple maps app handles really well and sometimes bus routes don't even show up as an option when apple maps suggests them readily. Overall this is better than the metro app but not by much. I also use HoustonConnectSmartTraffic for cycling directions and with the exception of the times when it tries to send me down roads that aren't there, it works pretty well in this cycling-hostile city.

Good App But needs Improvement

HoustonConnectSmartTraffic still missing the Apple Car Play & Android Auto features

So easy to use

Love HoustonConnectSmartTraffic! Apple Maps used to be my go to until I found out about ConnectSmart, I can do everything all within one app

App Wallet is so handy!

I was pleased to find out that I can buy my metro tickets in HoustonConnectSmartTraffic AND keep them in HoustonConnectSmartTraffic Wallet until I am ready to use it!! So much easier

Able to purchase coins again

Purchasing coins is no longer a problem. Love HoustonConnectSmartTraffic . Small daily rewards for using HoustonConnectSmartTraffic and able to use it to buy tickets for the Houston METRO busses.

Parking!!!

If you get tired of circling the block looking for parking, this is your app right here. You can check out all of the nearby lots to see how much space they have, how much they cost, etc. It navigates you to the lot then the rest of the way on foot after you park. Very cool!

No apple car play support

Please add CarPlay and android auto support to allow more users. Looking forward for update. Thank you.

Great Transportation app

HoustonConnectSmartTraffic is easy to use and help me understand the transportation service. 👍🏻

Easy to use and great navigation tool!

HoustonConnectSmartTraffic has very useful functions for mutimodel transportation.

Must have for Metro riders

This is a wonderful app. I’m so glad someone told me bout HoustonConnectSmartTraffic.

A true gift to Houston

All I have to say is, I don’t know how I traveled in Houston without ConnectSmart.

Love a new traffic app tailor to Houston

An alternative to google that covers driving navigation, carpool, public transit and bike. Love it is local and aim to help Houston less congested!

Streamlined Navigation!

Great app to help me navigate around Houston. With dynamic cycling routes and the ability to purchase transit tickets within HoustonConnectSmartTraffic my transit around Houston is smooth, simple and easy!



Is Houston ConnectSmart Traffic Safe? 🙏

Yes. Houston ConnectSmart Traffic is very safe to use. This is based on our NLP (Natural language processing) analysis of over 225 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Houston ConnectSmart Traffic Is 44.5/100.

Safety Analysis

82.0% of users say app is Safe 👍
82.0%

9.2% of users have Some Concerns ⚠️
9.2%

8.7% of users say app is Risky 🚨
8.7%


Is Houston ConnectSmart Traffic Legit? 💯

Yes. Houston ConnectSmart Traffic is a totally legit app. This conclusion was arrived at by running over 225 Houston ConnectSmart Traffic User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Houston ConnectSmart Traffic Is 90/100..

🔏 Privacy & Data Safety

Houston ConnectSmart Traffic collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
  • Data Not Linked to You:
    • Contact Info
    • Usage Data
    • Diagnostics

How was your experience with Houston ConnectSmart Traffic? Post a Review




Features

Whether you’re a Houston driver looking to avoid traffic with real-time GPS navigation and road conditions, a METRO rider looking to improve your trip, or a carpooler in search of a safe ride, ConnectSmart was designed with you in mind.

Looking to save money on high gas prices and avoid traffic? Form your own private carpool groups with people you know and trust including family, friends, coworkers, and classmates and get alerted when someone’s trip matches up with yours.

Avoid traffic and save time and money with ConnectSmart, Houston’s first all-in-one, customized commuting and transportation app that improves your daily commute and travel within the greater Houston region.

ConnectSmart also has the ability for women to request female-only carpool groups to help ensure a greater level of comfort and security during your trip.

You can plan a trip on Houston METRO, see which bus lines and routes are includes, purchase new tickets or even use tickets already purchased through your wallet.

  Contact Support
Developer:
Metropia Inc.


Website: