AT&T Navigator: Maps & Traffic Reviews

by LoudonGoldenBoy

AT&T suggested I switch to google maps or wayz, and remove the subscription from my account. I have used this program and paid for it annually for years. It’s the only navigation program I can use because I’m familiar with it and have developed executive function disorder following the horrific death of my beloved husband, so I need GPS just to find places I go often and find it difficult to adapt to other interfaces. I called AT&T support because very recently the text I type in the dialog box doesn’t show as black text but is “invisible.” I tried deleting it and reinstalling it, but that didn’t fix the problem. I explained why using a different program would cause me difficulties. The competing apps won’t import the “favorites” saved in AT&T nav. The suggestion to use another service is one of the worst examples of customer service imaginable. I spend close to $400 monthly for AT&T services for me and my kids, but may have to choose a different carrier after using AT&T for well over 7 years.

by JAX062583

Long time user who is recently finding the application malfunctions in some areas. To troubleshoot AT&T sent me to Apple who in turn say it's an AT&T issue. What happens is voice navigation quits working. Choosing to adjust volume fails as only ringer volume is active. The location icon seemingly cannot determine the direction I'm going. Happened first in Savannah, GA and then in Gainesville, FL. And it's a repeating problem in those areas. Happened again today as I drove to St. Simons Island, GA. At the same time Google maps worked fine. It seems there is some sort of interference causing ATTNavigator to fail in some areas.

by Love Entertainment

This is a terrible app. I needed directions to a location for an interview and I was directed to a highway that would have taken double the time needed to get to the interview. It didn’t recalculate. I didn’t get an overview of routes to choose from. I couldn’t get a map with marked streets to see where I was going to decide on a better route than the one ATTNavigator was showing.
I had to call to get directions and was late.

ATTNavigator is not worth the money. It should be free until they work out the bugs. I hope that’s soon.

by Professer Mike

ATTNavigator is so old when I was using ATTNavigator to go to my family house upstate I told me to turn right and when I turned right there was a tree there so I urge people who ever uses ATTNavigator please tell At&t to upgrade this so called navigation system it’s 2020 and they have a old navigation system bad for customers and for people using ATTNavigator in the nearest future unbelievable AT&T have major improvements to make and we all might have to go on strike to see some improvements

by Dante31105

ATTNavigator should be banned from ATTNavigator Store, when typing in the search field the letter are not present thought they are being typed, the road and the route being travel always separate and I can’t tell where I’m driving on the map also I pay for the subscription and it still continues to tell me my license for it is expired contact tech support. I contacted tech support and they said they were rolling an update out.... that was a year and a half ago. Switching to Verizon all together so long att.

by Shellidog

I’ve had this for many years. I’m having problems now with the program running in the opposite direction. I tried to use it from Minnesota to Texas. The little vehicle would go backwards. Instead of running on my side of the road, it would be on the other side. I’ve reached out to you, and you’ve not responded back. I don’t see the advantage of keeping something that doesn’t work. This program has bugs, and needs to be fixed. That’s why I want my service cancelled.

by More Space !@!%!

After the last forced update, my search bar remains blank when typing an address. This makes it difficult to find locations. I’ve sent feedback multiple times just to be told to use another app in the meantime. But it’s been 6 months now! The countdown to cancellation has started!!!!

by Eden OD

ATTNavigator becomes less useful with every upgrade. Was much better 2-3 years ago. I use this when I drive and is always asking me to rate while I'm driving. Very annoying. My business address changed 18 months ago as part of a road widening and ATT Nav still needs old address to get here. ATTNavigator needs some common sense logical upgrades or it will be surpassed and I'll shop. Otherwise been pretty good for years.

by Eat Earn Redeem

After going through places I normally go I compared navigator to google and it’s the same. Not all roads are shown and the off highway roads are non existent. Maybe it’s just me but I’m going to keep my 9.99 a month.

by Cathie Beckman

I am a long time user of Navigator.
I love the feature of touching the top button to repeat the instructions!
Some times the system doesn't know about road work & could use updating!

by Missjanuaryxo

I love ATTNavigator so much. Even on the days that it messes up, it still manages to correct itself very quickly. I've only had a few glitches with heavy traffic and rerouting for faster routes but it's awesome that I don't waste any of my data too! :) I love that mostly.

by Lizzibeegood

Reminds me of speed limit, gives me plenty of notice when turns are coming, good estimates on travel time, and gets me around road construction, traffic issues, and accidents.

by SiennaMom

So many times there are distractions or poorly marked roads, and it’s SO helpful to be able to hit the top left corner on the screen and have the directions repeated. Please don’t ever take that away!!!

by Taly4288

I love the feature where I am able to look up different locations while getting ratings and contact information

by Ferretgurl

I seriously don't know what I would do without ATTNavigator. I went to Tennessee earlier this year and never got lost. It was a lifesaver and made driving around Nashville a breeze!