Houston TranStar Reviews

Houston TranStar Reviews

Published by on 2024-11-01

🏷️ About: Get real-time travel conditions in the Houston, Texas region with information directly from Houston TranStar as well as other relevant sources. The app provides travelers with travel time and speed information from roadway sensors, traffic camera images, incident locations, and construction schedules to aid in trip planning.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
41.4%

🙄💅🫥 Neutral
36.0%

👿🤬😠 Negative experience
22.6%

~ from Justuseapp.com NLP analysis of 413 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides real-time updates on traffic incidents and construction in Houston

- Informs which lanes are affected by the incidents

- Easy to check incident and construction maps before leaving for the destination

- Useful for people driving into downtown Houston

- Includes traffic cameras for monitoring traffic

- Good job in covering most areas in Houston



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Never tells you anything

2022-05-29

The only notification you’ll get, is high water. So you’re basically screwed when an accident, stall, or roadwork happens

No connection

2022-06-30

HoustonTranStar says it can’t establish a connection anthem tells me to check my (fully wi-do and also cell data) connection. Closing and reopening HoustonTranStar did not fix the problem. Truly useless.

Worked one day

2022-07-31

HoustonTranStar worked for one day yesterday. Today it keeps saying can’t read a connection and keeps trying to blame my Internet. My Internet is working fine and it only seems to be HoustonTranStar not getting a connection. Tried uninstalling and reinstalling and all the regular troubleshooting and nothing worked. Shame, this could be a really helpful tool if it worked

Date and time not updated

2022-09-01

It’s not in real time because it’s still showing me information for January

No road closures posted for 290!

2022-10-03

290 Northwest Freeway East bound road closure due to construction Sat June 1st. Why is this not posted on HoustonTranStar ???? I’ve been sitting in traffic for way too long. If HoustonTranStar served its purpose I would have jumped on 99. What’s the point of using this, very unreliable.

Downloaded today

2022-11-03

Is it posible to get a video of an accident I had last month as proof of evidence?? I have yet to try HoustonTranStar to give a good rating.

Consistently Inaccurate

2022-12-05

I have used HoustonTranStar and Waze for the last few years here in Houston and have found that Waze provides a generally accurate description of traffic conditions (as well as options to avoid), the Houston TranStar app is more usually inaccurate, generally underestimating the degree of traffic congestion. Frustratingly, as newer versions of HoustonTranStar are rolled out, reliability has gotten worse rather than better. I finally decided to delete HoustonTranStar in favor of Waze. Don’t waste your time with the TranStar app.

need redesign UI

2023-01-05

Wonder why Apple would allow this amateur app in HoustonTranStar Store. The user interface looks horrible, confusing and amateur. Back to the drawing board👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

btw, additionally to new UI. It needs to support iPhone X

Lost connection alert

2023-02-06

Application keeps sending continuous alert about application not being able to connect to Trastar.

Dark mode issues

2023-03-10

You can't read incident details if your phone is set to dark mode. They appear as white text on a mostly white background.

Traffic map quit working

2023-04-08

I used HoustonTranStar on the regular basis until a few weeks ago the map quit working. There is no updates and been frustrated that it does not work anymore.

Useless

2023-05-10

Harder to read and less accurate than Google Maps.

The gray color for background

2023-06-10

When you try to look it the stall vehicles reports you can’t see what hwy it’s on

Bring the old version back!

2023-07-12

I’ve deleted and re-installed the new version and it is not anywhere near as good as the older version

Embedded Weather

2023-08-12

Embedded weather forecast hasn’t updated from mid-Jan, though I’ve used apps many times since. Update icon doesn’t bring up any more recent info.

Nice has quite a few options

2023-09-13

Not sure if it's intended but you can't enter the map from the home screen by pressing the map? I have to go to the menu. I have to assume a glitch, if not makes it pretty useless as a quick traffic check app. Developer has fixed the issue. Better than having to go to the webpage which was difficult to navigate. Good app.

Pretty good app !!!

2023-10-15

It’s not perfect for everyone but it’s great for people driving into downtown . I wish they could get coverage along Bay Area Blvd & Red Bluff in the Pasadena & Clear lake area . They have a problem with roads flooding . But I think They are doing a good job !

An absolute MUST HAVE if you drive in Houston!

2023-11-15

This is a reliable way to get an overview of traffic delays all over Houston. They post incidents almost immediately after they happen (not always the case with other navigation apps), and they inform you which lanes are affected. App makes it easy to check the incident & construction maps before you leave for your destination so you can quickly plan your route. An absolute MUST HAVE APP if you drive in Houston - especially with the upcoming major freeway interchange closures scheduled for 2019. Props to developers and those at TranStar who make sure it continues to work. Thank You!

Boop the snoot

2023-12-17

If you’re looking for traffic cameras this is your stop

Trans star stuck on radar, not loading info on the phone

2024-01-17

Can sent

Very helpful

2025-01-15

The interfaces are convenient and appears very reliable. Comprehensive information regarding flooding and incidents.



Is Houston TranStar Safe? 🤗🙏


Yes. Houston TranStar is very safe to use. This is based on our NLP (Natural language processing) analysis of over 413 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Houston TranStar Is 64.7/100.


Is Houston TranStar Legit? 💯


Yes. Houston TranStar is a totally legit app. This conclusion was arrived at by running over 413 Houston TranStar User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Houston TranStar Is 100/100..


Is Houston TranStar not working? 🚨


Houston TranStar works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Houston TranStar? Post a Review




Features

About Houston TranStar – Houston TranStar is a unique partnership of representatives from the City of Houston, Harris County, Houston METRO, and the Texas Department of Transportation who share resources and exchange information under one roof to keep motorists informed of travel conditions and keep roadways clear and lives safe in the fourth most populated city in the United States.

Get real-time travel conditions in the Houston, Texas region with information directly from Houston TranStar as well as other relevant sources.

Established in 1993, TranStar manages the region’s transportation system and is the primary coordination site for state, county, and local agencies when responding to incidents and emergencies.

The app provides travelers with travel time and speed information from roadway sensors, traffic camera images, incident locations, and construction schedules to aid in trip planning.

Users can also become a data source for TranStar by reporting incidents using the app.

  Customer Service/Support
Developer:
Texas A&M Transportation Institute

Contact e-Mail: