Contact onX Backcountry: Trail GPS App

Contact onX Backcountry Support


Company Name:

About: onxMaps is a Montana-based mobile apps company which provide maps for hunters and other outdoor
recreation.

Headquarters: Missoula, Montana, United States.



onX Backcountry Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of onXmaps, Inc.



Verified email  

Contact e-Mail: support@onxmaps.com


Verified email ✔✔

E-Mail: tickets@onxmaps.uservoice.com

Website: 🌍 Visit onX Backcountry Snow/Trail GPS Website

Privacy Policy: https://www.onxmaps.com/privacy-policy

Developer: onXmaps


More Matches

Get Pricing Info for onxMaps
Contact onxMaps! Or Contact Support
Need help using onxMaps? Try their Help Center now!
onxMaps in the News!


Social Support and Contacts

onxMaps on Facebook!
onxMaps on Twitter!
onxMaps on LinkedIn!



Privacy & Terms:

https://www.onxmaps.com/onx-access-initiatives






4 Most reported problems 😔💔

4.7 out of 5
Howard Connor
2022-07-29

I have onX Backcountry (ver.22.26.2(655) The app didn't work when I was in the woods this week. The app wouldn't open. Google maps worked every where I went but not onX Backcountry. I have a Samsung A71 5g android phone Also I checked all your troubleshooting steps and everything is set correctly.

Cluttered and clunky maps

2022-05-05

by Cal Vike

Way too many layers on the map with no intuitive, easy way to turn off the layers. If there is a way to turn off the layers, I haven’t found it. I don’t need to see bulky, thick blue lines all over the map, and trails with multi colored lines overlaid on them. And if you tap for a waypoint, but decide you don’t want it or need to move it, it appears you have to save it first and then delete it. You should be able to just it cancel or ‘X’ out of it. This app is trying to put way too many features into one experience. Too clunky and map is so littered with overlay debris that it’s pretty much useless as a… map.

Meh

2022-05-12

by Sean7250

Provides nearly zero info beyond a standard (free) topo map. Had zero expectations going in, which were met in kind upon attempting to learn anything useful from the app. Absolutely zero functionality or usefulness for their target demographic of backcountry skiers/boarders so I’m not entirely sure what the purpose of this app is aside from a money grab. The most prominent feature are the reports from Cody’s Fifty project, which is a marketing gimmick above all else. Will avoid the OnX apps if this is really all they have to offer.

Highly disappointed

2022-05-19

by EMTsnow

OnX Backcountry has two good features and that’s the offline maps and 3D maps other than that I highly suggest Gaia or CalTopo over this app. Slope angle shading is vital in backcountry missions, map layers are impossible to find on this app. You get 100x more information on maps on both Gaia & CalTopo.
I’ve used CalTopo for years and have had a much better experience. I’ve used Gaia for a week, and OnX for a week.
Gaia for being out in the backcountry and tracking while on a mission is amazing, CalTopo for when I’m planning missions at home is how I use the two together. OnX has 100% lost it for me, if I hunted, I’d use OnX, otherwise no benefit to other maps to most backcountry users. Especially since you can use CalTopo for free and still get more info than OnX....


Have a Problem with onX Backcountry: Trail GPS App? Report Issue




Why should I report an Issue with onX Backcountry: Trail GPS App?

  1. Pulling issues faced by users like you is a good way to draw attention of onX Backcountry: Trail GPS App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a onX Backcountry: Trail GPS App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using onX Backcountry: Trail GPS App.


Alternatives