Solar.web Status

Published by Fronius International GmbH on 2023-08-08

With the new Solar.web App you can keep an eye on your photovoltaic system at
all times, wherever you are.

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Common Solar.web Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Solar.web app on iOS and Android devices. Solve all Solar.web app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Solar.web iPhone Issues and Solutions

Solar.web iOS app crashes, not working, errors
Solar.web iOS app network issues
Solar.web on iOS has black/white screen

Solar.web Android App Issues and Solutions

Solar.web has errors/crashing/not working
Solar.web server network connectivity issues
Solar.web has black screen

Solar.web iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Solar.web app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Solar.web app crashes or not working on Iphone (iOS):

Close and restart the Solar.web app on iPhone
Update Solar.web app to the Latest Version for iOS
Uninstall and reinstall Solar.web iPhone app
Update your iPhone to the latest iOS version

Fix Solar.web on iPhone unable to connect to server/internet connection issues::

To resolve Solar.web network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Solar.web black/white screen (blank screen) on iPhone:

Follow the Solar.web iOS app troubleshooting guide Here →

Solar.web Android App Issues and Solutions

Fix Solar.web not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Solar.web app issues:

Force Stop the Solar.web App
1. On android, goto "Settings" » click Solar.web app. » click "Force Stop".

Update Solar.web to the latest version on PlayStore

Clear Solar.web App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Solar.web app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Solar.web.

Fix Solar.web unable to contact server/ Solar.web internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Solar.web » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Solar.web » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Solar.web on android.

Solve Solar.web black/white screens issue on Android:

Follow the Solar.web android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fronius International GmbH, developers of Solar.web.

88.89% Contact Match

Developer: Fronius International GmbH

E-Mail: [email protected]

Website: Visit Solar.web Website

About this app

To be able to access data from a PV system in Solarweb , the PV system must be linked to a Solar. web account. A Solar. web account can be created and the PV system added during commissioning or also via the website app. com. With the new Solar. web App you can keep an eye on your photovoltaic system at all times, wherever you are.