Jam app not working? crashes or has problems?

Jam Status

Last Updated on 2020-10-21 by Taurus Apps LLC

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Common Jam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jam app on iOS and Android devices. Solve all Jam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jam iPhone Issues and Solutions

Jam iOS app crashes, not working, errors
Jam iOS app network issues
Jam on iOS has black/white screen

Jam Android App Issues and Solutions

Jam has errors/crashing/not working
Jam server network connectivity issues
Jam has black screen

Jam iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jam app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jam app crashes or not working on Iphone (iOS):

Close and restart the Jam app on iPhone
Update Jam app to the Latest Version for iOS
Uninstall and reinstall Jam iPhone app
Update your iPhone to the latest iOS version

Fix Jam on iPhone unable to connect to server/internet connection issues::

To resolve Jam network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jam black/white screen (blank screen) on iPhone:

Follow the Jam iOS app troubleshooting guide Here →

Jam Android App Issues and Solutions

Fix Jam not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jam app issues:

Force Stop the Jam App
1. On android, goto "Settings" » click Jam app. » click "Force Stop".

Update Jam to the latest version on PlayStore

Clear Jam App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jam app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jam.

Fix Jam unable to contact server/ Jam internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jam » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jam » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jam on android.

Solve Jam black/white screens issue on Android:

Follow the Jam android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Taurus Apps LLC, developers of Jam.

About this app

If you choose to purchase Premium and have an access to Premium features, payment will be charged from your iTunes account and will be charged for renewal within 24-hours prior to the end of the current period. Auto-renewal may be turned off at any time by going to your settings in the iTunes Store after purchase. this app app is not affiliated with Snapchat or Snap Inc, but you may need a Snapchat account to login. All personal data is handled under the terms and conditions of this app's privacy policy. Premium subscription price starts from $0,99.