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About: Combined with small equipment and aerobic equipment, the exercise data is
obtained through Bluetooth connection. The main functions include: combination
training, movement training, free training and other modes; App supports multi
language switching; Combined with video tutorials such as rope skipping, fascia
gun, belly wheel and push up support, online teaching users how to use sports
equipment correctly.


 
  2025-11-24

FITLOG Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Fitlog Website

Privacy Policy: https://fitlog.io/privacy-policy/

Developer: Fitlog inc







3 Most reported problems 😔💔

2.2 out of 5
Kimberly Ankers
2025-09-03

I use my app for check-ins and I can't see what I'm typing giving so many errors that I can't fix because I can't see were to put my cursor. So, instead, I log on online only to be told something's wrong. I can't do my check in. Not to mention the many, many times when I use the app to pull up diet or workout, it doesn't even load sometimes. Is something wrong with the website or just my end?

Needs Work

2025-02-27

by NoRemoteMgmnt

While the app will “connect” to the rowing machine it does not display any data. Tried with two Snode rowers and same both times. Seems to be an App issue. It has potential if they would fix this issue and maybe work a bit more on English translation accuracy. I like that you don’t have to create an account with personal info.

Rowing instruction

2025-02-28

by Jok329

The “trainer” for the rowing sessions, has poor improper form. This guy doesn’t know
Rowing.




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