PARTi app not working? crashes or has problems?

PARTi Status

Last Updated on 2025-01-22 by TONALi gGmbH

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Common PARTi Problems & Solutions. Troubleshooting Guide

Table of Contents:

PARTi iPhone Issues and Solutions

PARTi iOS app crashes, not working, errors
PARTi iOS app network issues
PARTi on iOS has black/white screen

PARTi Android App Issues and Solutions

PARTi has errors/crashing/not working
PARTi server network connectivity issues
PARTi has black screen

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PARTi iPhone Issues and Solutions

How to fix PARTi app crashes or not working on Iphone (iOS):

Close and restart the PARTi app on iPhone
Update PARTi app to the Latest Version for iOS
Uninstall and reinstall PARTi iPhone app
Update your iPhone to the latest iOS version

Fix PARTi on iPhone unable to connect to server/internet connection issues::

To resolve PARTi network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PARTi Android App Issues and Solutions

Fix PARTi not working on Android, crashes, errors or is unresponsive:

Force Stop the PARTi App
1. On android, goto Settings » PARTi » click [Force Stop]

Update PARTi to the latest version on PlayStore

Clear PARTi App Cache and Data:
1. On android, goto Settings » Apps » PARTi » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PARTi.

Fix PARTi unable to contact server/ PARTi internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PARTi » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PARTi » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PARTi

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