PDF Lab app not working? crashes or has problems?

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Last Updated on 2024-03-06 by Aleksandr Alekseev

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Common PDF Lab Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PDF Lab app on iOS and Android devices. Solve all PDF Lab app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PDF Lab iPhone Issues and Solutions

PDF Lab iOS app crashes, not working, errors
PDF Lab iOS app network issues
PDF Lab on iOS has black/white screen

PDF Lab Android App Issues and Solutions

PDF Lab has errors/crashing/not working
PDF Lab server network connectivity issues
PDF Lab has black screen

PDF Lab iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PDF Lab app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PDF Lab app crashes or not working on Iphone (iOS):

Close and restart the PDF Lab app on iPhone
Update PDF Lab app to the Latest Version for iOS
Uninstall and reinstall PDF Lab iPhone app
Update your iPhone to the latest iOS version

Fix PDF Lab on iPhone unable to connect to server/internet connection issues::

To resolve PDF Lab network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PDF Lab black/white screen (blank screen) on iPhone:

Follow the PDF Lab iOS app troubleshooting guide Here →

PDF Lab Android App Issues and Solutions

Fix PDF Lab not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PDF Lab app issues:

Force Stop the PDF Lab App
1. On android, goto "Settings" » click PDF Lab app. » click "Force Stop".

Update PDF Lab to the latest version on PlayStore

Clear PDF Lab App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PDF Lab app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PDF Lab.

Fix PDF Lab unable to contact server/ PDF Lab internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PDF Lab » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PDF Lab » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PDF Lab on android.

Solve PDF Lab black/white screens issue on Android:

Follow the PDF Lab android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aleksandr Alekseev, developers of PDF Lab.