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About: Having non-comedogenic skincare, makeup, and hair products is crucial to having
clear skin. You might not even be aware that your moisturizer, foundation, or
shampoo could be the reason you can’t fully get rid of acne! Comedogenic
ingredients are the ingredients that clog your pores, resulting in different
types of acne.


 
  2026-03-19

Acne Safe Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Acne-Safe Website

Privacy Policy: https://docs.google.com/document/d/e/2PACX-1vRnf0gknEc-N3EkpD3DoSbDDGCz-Toircae2AV-w93E6Wh3FqOuGotcLSYuTyjPnM0W5l9f1-5xRrA1/pub

Developer: Acne Solutions NYC







3 Most reported problems 😔💔

4.0 out of 5

Comedogenic inaccuracy

2023-11-18

by C᷉᷈h᷉᷈i᷉᷈l᷉᷈d᷉᷈s᷉᷈p᷉᷈l᷉᷈a᷉᷈y᷉᷈

Shea butter is non comedogenic yet in the app it’s label as comedogenic and olive oil is comedogenic yet it’s labeled as not fix the accuracy

Inaccurate results for same product ingredients

2024-01-27

by Shajsep

I have copied and pasted ingredients and told it’s not pore clogging, then put the same products ingredients in again and it says pore clogging ingredients?? I have purchased products based on this saying it’s not pore clogging only to recheck the same product again with SAME ingredients list to be told it’s no good.

Like this app it could be a lot better.

2023-12-02

by Sexy-La

I just got this app the other day because I had to change my diet over night so now I have to check every label on everything before I buy it. This app would be so much better if I was able to scan the ingredients list on the back of a package and it tells me the bad things on the list I can’t have. It takes so much time to look up information online then copy and paste in the app. I looked up what I needed before hand but if they don’t have the specific product you have to see if you can substitute for something else right there in the store. I wasted a lot of time looking up other options online because the didn’t have the other products in store. Please!!! I really hope you update the app!!!




Have a Problem with Acne-Safe? Report Issue




Why should I report an Issue with Acne-Safe?

  1. Pulling issues faced by users like you is a good way to draw attention of Acne-Safe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Acne-Safe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Acne-Safe.


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